Front Desk Associate

Lake George Massage and Day Spa; Town of Lake George (NY); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Employee discounts

Flexible Scheduling

Fun Working Environment

Discounts on Spa products and services

Job summary

Lake George Massage and Day Spa is seeking a friendly Front Desk Associate to greet clients, manage check-ins, take payments, and keep the front area tidy. This role focuses on weekends and Mondays, with potential weekend-only scheduling if needed.

You will be the first point of contact for guests, schedule appointments using our software, answer phones, and support basic administrative tasks to maintain a welcoming spa experience.

Qualifications

• Excellent customer service skills.
• Effective communication with clients and coworkers.
• Comfortable working with a variety people young and elderly.
• Proficient in scheduling software, and other technology.

Responsibilities

• Greet clients as they arrive
• Check-in clients for their appointments
• Collect and confirm client information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Other administrative duties, as assigned

Skills

Customer service

Communication

Interpersonal skills

Tools

Scheduling software

Job description

Benefits

• Employee discounts
• Flexible Scheduling
• Fun Working Environment
• Discounts on Spa products and services

Job Summary

We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy Spa. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers, schedule appointments, process payments, fold towels when needed, keep all spaces clean and neat, follow a schedule of opening and closing duties, and generally ensure that a clinic is a welcoming place. This job is for weekends and Mondays. We will consider just weekends if we find the right person for the job.

Responsibilities

• Greet clients as they arrive
• Check-in clients for their appointments
• Collect and confirm client information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Other administrative duties, as assigned

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with a variety people young and elderly
• Proficient in scheduling software, and other technology