Spa Receptionist - Winter 26-27

Alterra; Sandpoint (ID); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free Alterra Mountain Resort pass

Employee housing

Discounted onsite childcare

Accrued paid sick leave

401(k) match

Great discounts and pro deals

Medical benefits if eligible

Job summary

Schweitzer Spa/Cambium Spa is seeking a friendly spa receptionist to greet guests, manage bookings, and provide hospitality at our mountain spa. You will handle front desk operations, coordinate with therapists, and assist with inventory while delivering memorable guest experiences in a serene setting.

The role emphasizes hospitality, organization, and a passion for guest service in a seasonal environment, with flexible hours and on-site work in Sandpoint, Idaho.

Qualifications

• High School diploma or GED required.
• Experience in guest service is a plus.
• Comfort with basic computer and smartphone apps.

Responsibilities

• Greet guests warmly upon arrival.
• Manage spa bookings and confirmations.
• Answer calls and emails with service information.
• Check in/out guests for treatments.
• Process payments and track retail purchases.
• Provide recommendations on spa treatments and products.
• Maintain front desk and lobby appearance.
• Coordinate with spa therapists and management.
• Assist with inventory and light admin tasks.
• Ensure guests feel welcomed and cared for.

Skills

Guest services

Hospitality

Front desk ops

Scheduling

Communication

Education

High School Diploma or GED

Tools

POS systems

Scheduling software

Job description

Seasonal

Welcome to Schweitzer—where passionate mountain recreation pros work hard and play harder. Known for our friendly, inclusive culture, we’re growing thoughtfully to enhance mountain access and village life. Join the Schweitzer difference and help shape our future.

Perks Include

• Free Alterra Mountain Resort pass
• Employee housing
• Discounted onsite childcare
• Accrued paid sick leave
• 401(k) match
• Great discounts and access to pro deals
• Depending on employment status you could qualify for full medical benefits, vacation time, and paid parental leave.

Employment Status : Full or Part Time Seasonal

Wage Range : $16.00/hour + commission on retail/services and tips

Minimum Age : 18

Background Check Required : Yes

Driver Verification Required : No

Position Summary

Cambium Spa at Schweitzer is seeking a friendly, organized, and service-driven Spa Receptionist to be the welcoming face of our spa and wellness center. Located in a serene mountain setting, our spa provides world-class treatments to guests seeking relaxation and renewal after a day on the slopes. The ideal candidate is passionate about hospitality and capable of creating seamless and memorable guest experiences from the moment of arrival.

Essential Functions and Major Responsibilities

• Greet guests warmly and professionally as they arrive at the spa.
• Manage spa appointment bookings, confirmations, and modifications using our scheduling system.
• Answer phone calls, emails, and inquiries with accurate information about services, availability, and promotions.
• Check guests in and out for treatments, ensuring a smooth and efficient flow.
• Process payments and maintain accurate records for services, gratuities, and retail purchases.
• Provide knowledgeable recommendations on spa treatments and retail products.
• Maintain the appearance and cleanliness of the front desk and lobby area.
• Communicate effectively with spa therapists and management to ensure schedule coordination and guest satisfaction.
• Support in inventory tracking, retail merchandising, and light administrative tasks.
• Ensure all guests feel welcomed, relaxed, and well cared for throughout their spa experience.

Specific Job Skills

License/Certifications - CPR AED First Aid

Technical - Basic computer, smart phone and applications understanding helpful but not necessary.

Physical Capabilities - On feet for up to 8 hours a day. Bending over, lifting up top 25lbs, walking stairs, navigating from parking to spa during all weather and seasons.

Additional- Hours and days can be dynamic. Though we try to keep our schedules as consistent as possible, some of our times during the lighter seasons will vary.

Education/Related Experience

Minimum education required- High School/GED

Minimum time in related position- 2 years experience in a guest service position a plus