Spa Front Desk & Guest Experience Specialist

Concord Embassy Suites; United States; On-site; USD 14,000 - 20,000; Part time

Benefits offered by this job

Health Insurance

401(k) Plan with Company Match

Paid Time Off

DailyPay

Tuition Reimbursement

Brand Discounts

Wellness Programs

Job summary

Atrium Hospitality LP is hiring a part-time Spa Guest Services Associate at Concord Embassy Suites in Concord, NC. You will warmly greet guests, answer calls, book appointments, and explain spa services and policies while keeping the space tidy and organized.

This role supports a busy spa environment and requires flexible availability. Ideal candidates have customer service or retail experience, at least 3 months in a spa or office setting, and a high school diploma.

Qualifications

• Has customer service or retail experience.
• Has worked in a spa or office for at least 3 months.
• Holds a high school diploma or equivalent.
• Knows Microsoft Office basics.
• Can lift up to 30 lbs and has flexible availability.

Responsibilities

• Greet guests and guide them to spa destinations.
• Answer calls with a smile and handle inquiries.
• Book appointments and manage the calendar.
• Explain spa services, prices, and policies clearly.
• Maintain tidiness of retail shelves and service receipts.

Skills

Customer service

Retail experience

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Atrium Hospitality LP is hiring a part-time Spa Guest Services Associate at Concord Embassy Suites in Concord, NC. You will warmly greet guests, answer calls, book appointments, and explain spa services and policies while keeping the space tidy and organized.

This role supports a busy spa environment and requires flexible availability. Ideal candidates have customer service or retail experience, at least 3 months in a spa or office setting, and a high school diploma.