Spa Front Desk Concierge - Guest Experience

ahcexternalsite; Grand Rapids (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

AHC Hospitality seeks a spa desk receptionist for the Amway Grand Plaza in Grand Rapids, MI. You will greet guests, book appointments, and handle payments while delivering high-level service per our aggressive hospitality standards.

Typical hours are 8am-5pm or 10am-7pm, with 1st and 2nd shift availability and weekend/holiday requirements. Benefits include medical, dental, vision, 401K, free meals, parking discounts, and hotel/restaurant discounts.

Qualifications

• Knowledge of hotel layout, products, services, amenities.

Responsibilities

• Greet guests at spa desk/reception with warmth and professionalism.
• Book appointments using Spa Booker; answer questions about products and services.
• Check guests out and process payments; organize inventory as needed.
• Maintain clean and organized work area; adhere to grooming standards.
• Open and/or close the work day; other duties as assigned by Manager.

Skills

Hotel layout knowledge

Education

High school diploma or GED

Job description

AHC Hospitality seeks a spa desk receptionist for the Amway Grand Plaza in Grand Rapids, MI. You will greet guests, book appointments, and handle payments while delivering high-level service per our aggressive hospitality standards.

Typical hours are 8am-5pm or 10am-7pm, with 1st and 2nd shift availability and weekend/holiday requirements. Benefits include medical, dental, vision, 401K, free meals, parking discounts, and hotel/restaurant discounts.