Spa Front Desk Associate - Part-Time Guest Experience

Troon; Naples (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Healthcare – Medical, Dental, Vision

401(k) with employer match

Employee meals

Job summary

Esplanade Golf and Country Club in Naples, FL, part of Troon, is seeking a Part-Time Front Desk Spa Specialist to deliver guest service with accuracy and professionalism.

As the first point of contact, you will post charges, check guests in/out, promote activities, answer questions, handle cash and paperwork, and support daily resort operations. Benefits include medical/dental/vision coverage, a 401(k) with employer match, and employee meals.

Qualifications

• High school diploma or GED, or 0–3 months related experience or training.

Responsibilities

• Accurately posts charges to guest bills.
• Checks guests in and out of the resort per procedures.
• Promotes activities and events at the facilities.
• Provides information about the resort and surrounding area.
• Answers guest questions and provides directions.
• Handles cash, checks and card receipts.
• Manages folios and supporting paperwork.
• Activates emergency procedures as needed.
• Assists with faxing, copying and message taking.
• Answers phones and routes calls.
• Maintains regular attendance.
• Performs other duties as required.

Tools

Lodging system knowledge

Job description

Esplanade Golf and Country Club in Naples, FL, part of Troon, is seeking a Part-Time Front Desk Spa Specialist to deliver guest service with accuracy and professionalism.

As the first point of contact, you will post charges, check guests in/out, promote activities, answer questions, handle cash and paperwork, and support daily resort operations. Benefits include medical/dental/vision coverage, a 401(k) with employer match, and employee meals.