Front Desk Spa Specialist

Troon; Naples (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Healthcare – Medical, Dental, Vision

401(k) with employer match

Employee meals

Job summary

Esplanade Golf and Country Club in Naples, FL, part of Troon, is seeking a Part-Time Front Desk Spa Specialist to deliver guest service with accuracy and professionalism.

As the first point of contact, you will post charges, check guests in/out, promote activities, answer questions, handle cash and paperwork, and support daily resort operations. Benefits include medical/dental/vision coverage, a 401(k) with employer match, and employee meals.

Qualifications

• High school diploma or GED, or 0–3 months related experience or training.

Responsibilities

• Accurately posts charges to guest bills.
• Checks guests in and out of the resort per procedures.
• Promotes activities and events at the facilities.
• Provides information about the resort and surrounding area.
• Answers guest questions and provides directions.
• Handles cash, checks and card receipts.
• Manages folios and supporting paperwork.
• Activates emergency procedures as needed.
• Assists with faxing, copying and message taking.
• Answers phones and routes calls.
• Maintains regular attendance.
• Performs other duties as required.

Tools

Lodging system knowledge

Job description

Esplanade Golf and Country Club, located in Naples, FL, is pleased to announce an excellent career opportunity for a Part-Time Front Desk Spa Specialist! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Key Responsibilities of the Front Desk Spa Specialist:

• Accurately posts all charges to guest’s bills.
• Checks all guests in and out of the resort based on established procedures.
• Promotes activities and special events the facilities.
• Provides accurate and complete information about the resort and the surrounding area.
• Answers guest questions and provides directions.
• Accountable for all cash, checks and credit card receipts.
• Accountable for all printed folios and required supporting paperwork.
• Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
• Assists with faxing, copying and message taking duties.
• Promptly answers the phone and direct calls to the appropriate location.
• Regular and reliable attendance.
• Performs other duties as required.

Minimum Qualifications for the Front Desk Spa Specialist:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:

• Knowledge of lodging system application.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms.

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Additional Compensation – Eligibility for Employee Meals

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.