Front Desk Associate (Full-Time)

Troon; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Paid time off

Job summary

Esplanade by the Islands in Naples, FL is seeking a full-time Front Desk Associate to deliver quality customer service in a fast-paced hospitality setting. The role requires a friendly, adaptable professional who can handle evenings, weekends, and holidays, with administrative duties and guest inquiries managed efficiently.

You will assist with calls, messages, mail, and general office tasks, using Word, Excel, Jonas, and Publisher.

Qualifications

• High school diploma or GED required or 1 year administrative experience
• Ability to read and speak English to perform duties
• Computer skills including Word, Excel, Jonas and Publisher

Responsibilities

• Greets members and visitors in a pleasant, courteous, and professional manner
• Answer phones, route calls, and take messages as needed
• Provide clerical support (typing, copying, filing, routine correspondence) and mail prep
• Sorts incoming mail for departments
• Performs other duties as required

Skills

Customer service

English proficiency

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Jonas

Microsoft Publisher

Job description

Esplanade by the Islands
Naples, FL 34114, USA

Description

Esplanade by the Islands, located in Naples, FL, is pleased to announce an excellent career opportunity for aFull-Time Front Desk Associate! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part ofTroon, you’ll contribute to a global leader in golf and community management.

Overview:

A Front Desk Associate provides quality customer service to everyone at Esplanade by the Islands, in a positive, flexible, and multi-tasking manner. Organized professional, with a strong positive attitude, and excellent customer service skills are required. Must be reliable and able to work a flexible schedule; may be required to work evenings, weekends, and holidays.

Responsibilities:

Meets and greets all members in a pleasant, courteous, and professional manner.

Assists with any member inquiries, answers incoming telephone calls, forwards call to the appropriate party, and takes a message.

Provides clerical support to the department that may include but not limited to typing, copying, filing, composing routine correspondence, and preparation of outgoing mail.

Sorts incoming mail for the department(s).

Performs other duties as required.

Qualifications:

High school diploma or general education degree; orone (1) yearadministrative experience and/or training; or equivalent combination of education and experience.

Ability to read and speak English in order to perform the duties of the job.

Possesses computer skills, including, but not limited to, use of Microsoft Word, Excel, Jonas and Publisher.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage.
• Retirement Benefits – 401(k) with employer match (19 years of age and older).
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.