Guest Services Front Desk Associate

Troon; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Paid time off

Job summary

Esplanade by the Islands in Naples, FL is seeking a full-time Front Desk Associate to deliver quality customer service in a fast-paced hospitality setting. The role requires a friendly, adaptable professional who can handle evenings, weekends, and holidays, with administrative duties and guest inquiries managed efficiently.

You will assist with calls, messages, mail, and general office tasks, using Word, Excel, Jonas, and Publisher.

Qualifications

• High school diploma or GED required or 1 year administrative experience
• Ability to read and speak English to perform duties
• Computer skills including Word, Excel, Jonas and Publisher

Responsibilities

• Greets members and visitors in a pleasant, courteous, and professional manner
• Answer phones, route calls, and take messages as needed
• Provide clerical support (typing, copying, filing, routine correspondence) and mail prep
• Sorts incoming mail for departments
• Performs other duties as required

Skills

Customer service

English proficiency

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Jonas

Microsoft Publisher

Job description

Esplanade by the Islands in Naples, FL is seeking a full-time Front Desk Associate to deliver quality customer service in a fast-paced hospitality setting. The role requires a friendly, adaptable professional who can handle evenings, weekends, and holidays, with administrative duties and guest inquiries managed efficiently.

You will assist with calls, messages, mail, and general office tasks, using Word, Excel, Jonas, and Publisher.