Spa Experience Concierge - Guest Care & Wellness

Pinehurst Resort; Pinehurst (NC); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Pinehurst Resort in North Carolina is seeking a Spa Attendant to provide warm, professional guest service in the spa, locker rooms and lounge areas. You will help maintain a clean, welcoming environment and assist guests with services and amenities.

Fluent English and excellent customer service are essential, and team collaboration is important to ensure a seamless guest experience in a historic resort setting.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year related experience in customer service, preferably in a Spa environment.
• Fluent English with excellent verbal communication skills.

Responsabilités

• Greet guests and assist with locker assignments.
• Provide robe/slippers and escort guests to service areas.
• Monitor schedule to ensure timely service per SOP.
• Maintain cleanliness and neatness of spa and locker rooms.
• Replenish stock such as robes, towels, and toiletries.
• Direct guests in use of whirlpools, saunas, and steam rooms.
• Ensure guest privacy, safety, and comfort at all times.
• Support cross-selling of spa treatments when appropriate.

Connaissances

Excellent customer service

Verbal communication

Fluent English

Formation

High School Diploma or GED

Description du poste

Pinehurst Resort in North Carolina is seeking a Spa Attendant to provide warm, professional guest service in the spa, locker rooms and lounge areas. You will help maintain a clean, welcoming environment and assist guests with services and amenities.

Fluent English and excellent customer service are essential, and team collaboration is important to ensure a seamless guest experience in a historic resort setting.