Spa Attendant — Elite Guest Care & Spa Experience

Pinehurst Resort; Pinehurst (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Pinehurst Resort seeks a Spa Attendant to ensure a pristine, welcoming environment for guests, members and colleagues. You will greet guests, issue robes, guide them to service areas and help maintain locker rooms and fitness facilities.

With strong English, outstanding customer service and a team-first attitude, you will support spa operations, restock supplies, uphold privacy, and assist with treatments cross-selling when appropriate.

Qualifications

• High School Diploma or GED and a minimum of 1 year related experience in customer service, preferably in a Spa environment.
• Fluent English and excellent verbal communication skills are required.
• Demonstrated customer service excellence and the ability to multi-task in a fast-paced spa setting.
• Knowledge of spa treatments and salon services is preferred.
• Must be detail oriented, trustworthy and able to work well in a team.

Responsibilities

• Greet guests, assign lockers, issue robes/slippers, escort guests to service areas and monitor schedules.
• Maintain a clean, quiet spa environment and ensure privacy and respectful treatment of guests.
• Keep spa areas clean and orderly; conduct routine walk-throughs to ensure readiness.
• Replenish robes, towels, sandals and toiletries; restock as needed.
• Assist guests with whirlpools, saunas and steam rooms; ensure safety and guest comfort.
• Support other departments with cross-selling of treatments where appropriate.
• Maintain fitness center equipment cleanliness and assist as needed.
• Demonstrate strong communication and professional appearance at all times.

Skills

Strong communication

Excellent customer service

Fluent English

Verbal communication

Multi-tasking

Detail oriented

Teamwork

Education

High School Diploma or GED

Job description

Pinehurst Resort seeks a Spa Attendant to ensure a pristine, welcoming environment for guests, members and colleagues. You will greet guests, issue robes, guide them to service areas and help maintain locker rooms and fitness facilities.

With strong English, outstanding customer service and a team-first attitude, you will support spa operations, restock supplies, uphold privacy, and assist with treatments cross-selling when appropriate.