Spa Director & Sales Manager

Massage Heights; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Massage Heights Family Fund

Job summary

Massage Heights Brookhaven in Atlanta, GA seeks a Spa Director to lead sales and operations, drive membership growth, and build high-performing teams. The role emphasizes hands-on involvement in the sales process, coaching staff, and owning profitability while maintaining exceptional guest experiences.

Ideal candidates bring proven leadership in membership-based or goal-driven settings, strong coaching abilities, and a track record of turning opportunities into measurable business growth.

Qualifications

• Minimum 3 years of management experience leading a team.
• Proven sales success in membership-based or goal-driven environments.
• Experience tracking performance with KPIs, budgets, and reports.
• Full-time availability of 40 hours per week including some weekends/evenings/holidays.
• Experience building and leading high-performing teams in a salon, spa, or wellness setting.

Responsibilities

• Drive membership sales, revenue, and retention goals.
• Lead by example in the sales process with member presentations and closing deals.
• Recruit, hire, train, and retain top-performing team members; coach and develop talent.
• Oversee daily retreat operations, manage labor and profitability, and align staffing with demand.
• Develop local partnerships and promotional initiatives to grow business.

Skills

Management experience

Sales leadership

KPIs & reporting

Weekend availability

Coaching & development

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule

Spa Director | Sales & Operations Leadership

Massage Heights – Brookhaven, Atlanta, GA

Are you a sales-driven leader who loves sales, developing people and building high-performing teams?

Massage Heights Brookhaven is looking for an experienced, motivated, and sales-focused Spa Director to lead our team and drive the continued growth of our Retreat.

We are in the membership business, and sales leadership is at the heart of this position.

At Massage Heights, our brand purpose is Elevate the Lives of the People We Touch. We believe in creating an exceptional experience for our Members and guests while building a culture where our team members feel supported, challenged and inspired to succeed.

This is an exciting opportunity for a leader who thrives in a goal-oriented environment, enjoys coaching others, takes ownership of results, and knows how to turn opportunities into measurable business growth.

We are especially interested in candidates with proven success in membership sales leadership.

What You'll Do

Drive Sales & Membership Growth

• Lead the Retreat in achieving and exceeding monthly membership sales, revenue, and retention goals.
• Lead by example through active involvement in the sales process, including membership presentations, overcoming objections, and closing sales.
• Monitor key performance indicators (KPIs), identify opportunities, and implement action plans to improve results.

Lead, Inspire & Develop Your Team

• Recruit, hire, train, and retain high-performing team members.
• Establish clear expectations, provide consistent feedback, and hold team members accountable for results.
• Conduct ongoing sales training, performance coaching, and team development.
• Lead from the floor, providing hands‑on support and real‑time coaching throughout the day.

Own Retreat Operations & Profitability

• Oversee daily operations and maintain exceptional standards of service.
• Take ownership of Retreat performance, including revenue, labor management, productivity, and profitability.
• Create effective schedules that align staffing with business demand.
• Ensure consistent execution of company policies, operational procedures, and brand standards

• Develop local partnerships, community relationships, and promotional initiatives to drive new business.

What We're Looking For

Required Qualifications

• Minimum 3 years of management experience, including direct responsibility for leading, coaching, and developing a team.
• Proven sales success, preferably in a membership-based, subscription, or goal-driven sales environment.
• Experience managing individual and team sales goals, tracking performance, and improving results.
• Comfort working with sales reports, KPIs, budgets, and business performance metrics.
• Full-time availability of 40 hours per week, including required weekend availability, some evenings, and holidays as business needs dictate.

Preferred Qualifications

• Experience leading a membership-based business, fitness studio, wellness center, or high-volume retail operation.
• Spa, massage, skincare, or wellness industry experience.

What We Offer

• Competitive salary with performance-based bonus opportunities
• Leadership development and career growth opportunities
• Comprehensive training and ongoing support
• Complimentary wellness services and employee discounts
• A positive, team-oriented work environment
• Company celebrations, team events, and employee perks
• Massage Heights Family Fund

You’ll thrive in this role if you:

• Love sales and get excited about achieving ambitious goals.
• Have a track record of leading teams to measurable results.
• Are comfortable having performance conversations and holding people accountable.
• Enjoy being actively involved in the business rather than managing from behind a desk.
• Take initiative, solve problems, and approach challenges with a solutions-focused mindset.

If you're a confident sales leader who is ready to take ownership, develop a winning team, and make a meaningful impact, we'd love to meet you!

Apply today to join Massage Heights Brookhaven and take the next step in your leadership career.