Spa Coordinator – Luxury Miami Beach Resort & Spa

Hyatt Hotels Corporation; Miami Beach (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Free room nights

Medical, dental, and vision insurance

401K with company match

Tuition Reimbursement

Employee stock purchase plan

Job summary

Andaz Miami Beach Resort & Spa is seeking a dedicated Spa Coordinator to welcome guests, check in spa guests, schedule appointments, and maintain pristine spa facilities in a luxury setting.

You will act as a liaison between guests, spa management and other resort departments, delivering exceptional service and supporting a positive work environment for spa staff with flexibility for evenings, weekends and holidays.

Qualifications

• Presents a caring, warm demeanor with a true desire to satisfy guests in a luxury environment.
• Must respond to guest needs and adhere to company standards.
• Attention to detail and high cleanliness standards.
• Ability to handle stressful situations calmly and professionally.
• Excellent communication skills.
• Proficient with computers, especially MS Office.
• Experience with Book4Time is a plus.
• Flexible availability including evenings, weekends, and holidays.
• Professional demeanor and appearance.
• Comfortable standing for long periods.

Responsibilities

• Check in guests at the Spa and schedule appointments.
• Maintain cleanliness of spa facilities including locker rooms, quiet lounge, and pool deck.
• Serve as liaison between guests, spa management and other resort departments.
• Deliver quality guest service and foster a positive work environment for spa staff.

Skills

Customer service orientation

Communication skills

Computer proficiency

Attention to detail

Multitasking

Flexibility with schedule

Team player

Book4Time experience

Tools

Outlook

Word

Excel

Book4Time

Job description

Andaz Miami Beach Resort & Spa is seeking a dedicated Spa Coordinator to welcome guests, check in spa guests, schedule appointments, and maintain pristine spa facilities in a luxury setting.

You will act as a liaison between guests, spa management and other resort departments, delivering exceptional service and supporting a positive work environment for spa staff with flexibility for evenings, weekends and holidays.