Spa Coordinator - Full Time

Four Seasons; Hawaii; On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Employee travel program

Employee meals

Job summary

Four Seasons Maui is seeking a Spa Coordinator to welcome and orient guests to the spa, book spa services and recreational reservations, and check guests in and out of the spa. This role is part of the A&G Division, reporting to the Spa Management Team.

Candidates must have valid authorization to work in the United States at the time of application. You will balance therapist and room schedules, guide guests through the spa facilities, and ensure a personalized guest experience in a luxury

Qualifications

• Experience in spa or guest services preferred.
• Excellent phone etiquette and communication skills.
• Ability to multitask in a luxury environment.

Responsibilities

• Greet guests and orient them to the spa facilities.
• Book spa services and related recreational reservations.
• Check guests in/out of the spa and manage schedules.

Tools

Word

Excel

Microsoft Teams

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort - and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Spa Coordinator

Welcome and orient guests to the Spa, book spa services and recreational reservations, check guests in and out of the Spa. This role is part of the A&G Division, reporting to the Spa Management Team. Candidates must have valid authorization to work in the United States at the time of application.

What You Will Do

• Understand, effectively communicate and book/sell Spa services and products; including but not limited to massage, facials, specialty treatments, Salon, personal training and retail products utilizing computer systems as necessary.
• Balance therapist and room schedules to optimize the productivity of the spa and fairness to the therapist.
• Orient guests and give personalized tours of entire spa facility.

What You Will Bring

• Experience required by position is from three months to one year of employment in a related position with

Four Seasons or other organization (such as reservations, concierge, customer service).

• Skills include: telephone skills, appointment booking, sales, computer experience in windows based

programs. Guest service experience in a luxury environment.

• Requires a working knowledge of computer programs (i.e. Word, Excel, Microsoft Teams), phone service skills, interpersonal and good communication skills, ability to multi-task.
• English language both written and oral.
• Maui Liquor Card

What To Expect

• Full time schedule based on operational needs, including evenings, weekends, and public holidays
• A physically active role

What We Offer You

• Hourly Rate: $28.95
• Comprehensive benefits package (Including Medical, 401(k), Roth, etc)
• Paid time off including Vacation, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break

Be part of a cohesive team with opportunities to build a successful career with global potential.

Learn more about what it is like to work at Four Seasons - visit us:

fourseasons.com/careers

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

https://www.fourseasons.com/maui/landing-pages/property/careers.html

Four Seasons is an Equal Opportunity, Aff ... Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal