Club Concierge - Temporary Full Time

Four Seasons Hotels and Resorts; Hawaii; On-site; USD 69,000 - 74,000; Full time

Benefits offered by this job

Employee Discount for stays at Four-Se

Complimentary Dry Cleaning for Uniform

Complimentary Employee Meal

Job summary

Four Seasons Maui is seeking a Club Concierge to assist guests of the exclusive Club Lounge with arrangements inside and outside the resort. You will prepare buffets, provide food and beverage service, and respond to guest interactions with courteous professionalism.

The role requires knowledge of concierge services, familiarity with local activities, and strong keyboarding/computer skills. A Hawaii Food Handler’s Card, Maui Liquor Card, and TB clearance are required.

Qualifications

• Requires working knowledge of the Concierge aspect of Four Seasons services, policies, and Resort operations.
• Requires working knowledge of activities and points of interest.
• Requires keyboarding and computer skills.
• Able to read and speak English.
• Prior food and beverage experience required.
• Hawaii Food Handler’s Card
• Maui Liquor Card
• Tuberculosis Clearance
• Clef d’Ors preferable

Responsibilities

• Set-up and breakdown food buffets, mix alcoholic beverages, serve and bus during all food services.
• Provide accurate information to guests in a courteous manner; fill all reasonable guest requests or requirements; anticipate guest needs.
• Know, communicate effectively, and sell activities available in the area, ie. theatre, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. and establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests.

Skills

Concierge knowledge

Activities & points of interest

Keyboarding

English proficiency

F&B experience

Hawaii Food Handler’s Card

Maui Liquor Card

TB clearance

Clef d’Ors preferable

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience elevated luxury at Maui’s most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Club Concierge

Assist guests of the exclusive Club Lounge with arrangements within and outside the Resort. Prepare buffets and provide food and beverage service for the guests of the Club Lounge. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction. This role is part of theRoomsDivision, reporting to theConciergeManagement Team.Candidates must have valid authorization to work in the United States at the time of application.

What You Will Do

• Set-up and breakdown food buffets, mix alcoholic beverages, serve and bus during all food services.
• Provide accurate information to guests in a courteous manner; fill all reasonable guest requests or requirements; anticipate guest needs.
• Know, communicate effectively, and sell activities available in the area, ie. theatre, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. and establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests.

What You Will Bring

• Requires a working knowledge of the Concierge aspect of Four Seasons services, policies, and Resort operations.
• Requires working knowledge of activities and points of interest.
• Requires keyboarding and computer skills.
• Able to read and speak English.
• Prior food and beverage experience required.
• Hawaii Food Handler’s Card
• Maui Liquor Card
• Tuberculosis Clearance
• Clef d’Ors preferable

What To Expect

• Temporary Full time schedule based on operational needs, including evenings, weekends, and public holidays
• A physically active role

What We Offer

• Hourly Rate: $34.31
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal

Be part of a cohesive team with opportunities to build a successful career with global potential.

Learn more about what it is like to work at Four Seasons – visit us:

fourseasons.com/careers

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

https://www.fourseasons.com/maui/landing-pages/property/careers.html

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal