Spa Coordinator

Rosen Shingle Creek; Orlando (FL); On-site; USD 17,000 - 28,000; Part time

Job summary

Rosen Shingle Creek in Orlando, FL is seeking a Part-Time Spa Concierge/Front Desk to warmly welcome guests and members, provide information on spa services, and handle inquiries. The role schedules spa appointments, processes payments, and maintains accurate records while supporting hotel operations.

A minimum of 6 months customer service experience and a high school diploma are preferred; physical stamina is required for lift duties.

Qualifications

• Minimum 6 months of customer service experience preferred.
• Strong attention to detail and accuracy.
• Ability to lift up to 25 lbs consistently and 50 lbs infrequently.
• Must be able to legally work in the USA.
• Education: High school diploma or equivalent; customer service experience preferred.

Responsibilities

• Greet and assist guests and members warmly and professionally.
• Provide information about hotel amenities and services.
• Handle phone calls, emails, and inquiries regarding Spa services and offerings.
• Schedule appointments for spa treatments and other services.
• Process payments, issue receipts, and maintain accurate financial records.
• Comply with the company's drug-free and tobacco/nicotine-free policy.
• All other duties as assigned.

Skills

Customer service

Attention to detail

Physical stamina

Education

High school diploma or equivalent

Tools

Computer skills

Job description

This is a Part Time Spa Concierge/Front Desk position.

• Greet and assist guests and members warmly and professionally.


• Provide information about hotel amenities and services.


• Handle phone calls, emails, and inquiries regarding Spa services and offerings.


• Schedule appointments for spa treatments and other services.


• Process payments, issue receipts, and maintain accurate financial records.


• Comply with the company's drug-free and tobacco/nicotine-free policy.


• All other duties as assigned.

Job Requirements:

• Minimum 6 months of customer service experience preferred.


• Excellent attention to detail skills.


• Ability to lift to 25 lbs. consistently and 50 lbs. infrequently.


• Must be able to legally work in the USA.


• Education/Experience: High school diploma or equivalent and at least one year of customer service experience. Proficient computer and technology skills preferred.