Spa Coordinator

Osmosis Day Spa Sanctuary; Occidental (CA); On-site; USD 42,000 - 50,000; Full time

Job summary

Osmosis Day Spa Sanctuary is seeking a Spa Coordinator to provide exceptional guest service and operational support at the front desk in Occidental, CA. You will schedule services, coordinate treatment calendars, process transactions, and assist with retail sales while maintaining a calm, welcoming environment.

The role requires weekend, morning, and evening availability to ensure smooth daily spa operations and outstanding guest experiences.

Qualifications

• Front desk customer service experience is preferred.
• Ability to schedule appointments and manage calendars.
• Experience handling transactions and sales at a front desk.
• Strong communication and welcoming demeanor.

Responsibilities

• Serve as the primary guest contact and support front desk operations.
• Schedule services and coordinate treatment calendars.
• Process transactions and support retail sales.
• Maintain a calm, welcoming front desk environment and smooth daily spa operations.
• Weekend, morning, and evening availability is required.

Skills

Customer service

Front desk operations

Scheduling software

Cash handling

Retail sales

Education

High school diploma or equivalent

Tools

POS system

Job description

Overview

To provide exceptional guest service and operational support while serving as a primary point of contact for guests throughout their Osmosis experience. The Spa Coordinator is responsible for scheduling services, answering guest questions, coordinating treatment schedules, processing transactions, supporting retail sales, and maintaining a calm, welcoming, and organized front desk environment while helping ensure smooth daily spa operations. Must be available weekends, mornings and evenings.

Responsibilities

• Serve as the primary point of contact for guests throughout the Osmosis experience and provide exceptional guest service and operational support.
• Schedule services, coordinate treatment schedules, and answer guest questions.
• Process transactions and support retail sales.
• Maintain a calm, welcoming, and organized front desk environment and help ensure smooth daily spa operations.
• Availability required on weekends, mornings, and evenings.