Spa Concierge: Welcoming Wellness Journeys

Appellation Healdsburg; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits

Beautiful work environment

Growth opportunities

Job summary

Appellation Healdsburg in the United States is seeking a Spa Host to warmly greet guests and guide their wellness journey from first contact to farewell, ensuring every visit feels smooth, meaningful and memorable.

This role suits someone who enjoys helping others, sharing knowledge about beauty products and spa services, and collaborating with a friendly treatment team in a brand-new luxury spa environment. Morning/day shifts are typical, with growth opportunities in hospitality and wellness.

Qualifications

• Experience in hospitality or front desk service.
• Strong communication and interpersonal skills.
• Ability to multitask in fast-paced environments.
• Interest in beauty, wellness, and spa products.

Responsibilities

• Greeting guests warmly and creating a welcoming first impression.
• Answer phones, respond to inquiries, book appointments, and manage daily scheduling.
• Support guest check-ins/outs and process payments.
• Provide informed recommendations on retail products and spa services.
• Maintain cleanliness and ambiance of reception area and displays.
• Coordinate with treatment team to ensure smooth flow and timing.

Skills

Customer service

Communication

Multitasking

POS experience

Job description

Appellation Healdsburg in the United States is seeking a Spa Host to warmly greet guests and guide their wellness journey from first contact to farewell, ensuring every visit feels smooth, meaningful and memorable.

This role suits someone who enjoys helping others, sharing knowledge about beauty products and spa services, and collaborating with a friendly treatment team in a brand-new luxury spa environment. Morning/day shifts are typical, with growth opportunities in hospitality and wellness.