Spa Concierge: Warm Welcomes & Wellness Care

Appellation Healdsburg

Healdsburg (CA)

On-site

USD 30,000 - 33,000

Full time

5 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Appellation Healdsburg is seeking a Spa Attendant to maintain a clean, welcoming, and relaxing environment for spa guests. You will prepare treatment and relaxation areas, assist guests, handle check-ins and payments, and support the treatment team to ensure a seamless spa experience.

Ideal candidates bring excellent customer service, hospitality mindset, and comfort with spa software and front-desk operations.

Qualifications

Prior experience in a spa, salon, wellness, retail, or medical front office setting preferred.
Strong communication and organizational skills.
Experience in customer service or hospitality.
Computer-savvy and willing to learn spa software (training provided).
Available to work evenings, weekends, and holidays as needed.
Cosmetology license, esthetics background, or product sales experience is a plus.

Responsibilities

Greeting guests warmly and genuinely; creating a welcoming, calm first impression.
Maintain cleanliness, organization, and presentation of all spa areas.
Answer phones, respond to inquiries, book appointments, and manage daily scheduling.
Support guest check-ins and check-outs, including payment processing.
Assist spa therapists and other team members with operational needs as directed.
Provide informed recommendations on retail products and spa services.
Maintain cleanliness and ambiance of the reception area and retail displays.
Assist with light administrative tasks, inventory, and laundry coordination.
Communicate effectively with the treatment team to ensure flow and timing.
Help guests feel seen, heard, and supported throughout their visit.