Spa Concierge & Scheduling Specialist

Auberge-Collection; California; On-site; USD 25,000 - 29,000; Part time

Job summary

Auberge du Soleil in Napa Valley seeks a part-time Spa Coordinator to greet guests, book appointments, and support spa operations with warmth and professionalism. The role emphasizes reception, retail support, treatment knowledge, and accurate billing, with emphasis on guest satisfaction and discreet handling of confidential information.

The position offers a competitive hourly rate of $18.00–$21.00, depending on experience.

Qualifications

• Experience in customer service is required.
• Excellent communication skills and attention to detail.
• Must be able to stand for long periods.
• Polished, professional appearance and English fluency.
• Cash handling experience is required.

Responsibilities

• Greet guests, schedule spa appointments, and assist reception.
• Provide information on spa services and products.
• Process reservations and billing accurately.
• Maintain spa and retail areas in pristine condition.
• Support upselling and merchandising of retail items.
• Handle guest inquiries and relay to management as needed.

Skills

Customer service

Cash handling

Communication skills

Multitasking

English proficiency

Education

High school diploma or equivalent

Job description

Auberge du Soleil in Napa Valley seeks a part-time Spa Coordinator to greet guests, book appointments, and support spa operations with warmth and professionalism. The role emphasizes reception, retail support, treatment knowledge, and accurate billing, with emphasis on guest satisfaction and discreet handling of confidential information.

The position offers a competitive hourly rate of $18.00–$21.00, depending on experience.