Spa Concierge - Part-Time Seasonal

Bighorn Golf Club, Inc.; Palm Desert (CA); On-site; USD 23,000 - 32,000; Part time

Job summary

BIGHORN Golf Club in Palm Desert, CA is seeking a part-time seasonal Wellness Concierge to manage spa, salon, and fitness reservations and deliver exceptional guest service. You will greet members, answer calls, process retail transactions, and support spa operations with a friendly, professional demeanor.

Responsibilities include maintaining schedules, sending appointment reminders, stocking products, and assisting with general office tasks.

Qualifications

• High school diploma or GED required; college coursework preferred.
• Experience in hospitality, spa, or customer service environment preferred.
• Excellent customer service with professional demeanor.
• Proficiency in multi-line phone systems and reservation software.

Responsibilities

• Greet Members and guests courteously in person and by phone.
• Schedule and maintain daily reservations for spa, salon, and fitness services.
• Confirm appointments by phone/email and send reminders.
• Process retail transactions and maintain POS operations.
• Restock and organize retail displays and spa supplies.
• Maintain reception and lobby areas, and assist with general office tasks.

Skills

Customer service

Phone etiquette

Typing 50 WPM

Multitasking

Communication

Education

High school diploma or GED

Tools

Reservation software

POS systems

Job description

BIGHORN Golf Club in Palm Desert, CA is seeking a part-time seasonal Wellness Concierge to manage spa, salon, and fitness reservations and deliver exceptional guest service. You will greet members, answer calls, process retail transactions, and support spa operations with a friendly, professional demeanor.

Responsibilities include maintaining schedules, sending appointment reminders, stocking products, and assisting with general office tasks.