Spa Concierge: Guest Experience & Upsell Pro

Boyd Gaming; Michigan City (ND); On-site; USD 24,000 - 32,000; Full time

Job summary

Boyd Gaming is seeking a Spa Attendant to greet guests, escort them to designated spa areas and assist with facility preparation. The role includes booking appointments, collecting payments, and upselling spa products and services.

The position requires excellent customer service, English fluency, and 19+ years of age. Responsibilities include maintaining cleanliness, assisting in other spa areas as needed, and supporting training for new team members.

Qualifications

• Excellent customer service skills.
• Previous health club or spa experience preferred.
• CPR training preferred.
• Must be literate and fluent in English.
• Must be 19 years old.

Responsibilities

• Greet clients in a professional and timely manner.
• Book appointments and maintain spa scheduling.
• Assist clients and prepare spa areas and equipment.
• Collect payments for services rendered.
• Upsell products and services to guests.

Skills

Customer service

English fluency

Spa/health club experience

CPR training

Job description

Boyd Gaming is seeking a Spa Attendant to greet guests, escort them to designated spa areas and assist with facility preparation. The role includes booking appointments, collecting payments, and upselling spa products and services.

The position requires excellent customer service, English fluency, and 19+ years of age. Responsibilities include maintaining cleanliness, assisting in other spa areas as needed, and supporting training for new team members.