Spa Concierge: Guest Experience, Bookings & Upsell

Vochure; North Las Vegas (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Boyd Gaming Corporation seeks an attentive Spa Attendant to greet guests, check-in, escort to spa areas and assist with service prep. You will handle payments, answer calls, book appointments, and upsell spa products and services.

Responsibilities include maintaining cleanliness, stocking supplies, preparing treatment rooms, and following safety and uniform guidelines. Prior spa or health-club experience and CPR training are preferred, with English fluency and ability to obtain licenses as

Qualifications

• Excellent customer service skills required.
• Fluent in English.
• Previous health club or spa experience preferred.
• CPR training preferred.
• Must be able to obtain necessary licenses per gaming regulations.

Responsibilities

• Greet clients in a professional and timely manner.
• Book appointments according to availability and maintain spa areas.
• Assist clients with towels, soaps, and tubs.
• Collect payments for services rendered.
• Upsell spa products and services.
• Ensure cleanliness and readiness of spa facilities.
• Assist in training new team members.
• Follow uniform and grooming guidelines.
• Other duties as assigned by management.

Skills

Customer service

English fluency

CPR training

Spa experience

Job description

Boyd Gaming Corporation seeks an attentive Spa Attendant to greet guests, check-in, escort to spa areas and assist with service prep. You will handle payments, answer calls, book appointments, and upsell spa products and services.

Responsibilities include maintaining cleanliness, stocking supplies, preparing treatment rooms, and following safety and uniform guidelines. Prior spa or health-club experience and CPR training are preferred, with English fluency and ability to obtain licenses as