Spa Attendant at Boyd Gaming Michigan, ND

Boyd Gaming; Michigan City (ND); On-site; USD 24,000 - 32,000; Full time

Job summary

Boyd Gaming is seeking a Spa Attendant to greet guests, escort them to designated spa areas and assist with facility preparation. The role includes booking appointments, collecting payments, and upselling spa products and services.

The position requires excellent customer service, English fluency, and 19+ years of age. Responsibilities include maintaining cleanliness, assisting in other spa areas as needed, and supporting training for new team members.

Qualifications

• Excellent customer service skills.
• Previous health club or spa experience preferred.
• CPR training preferred.
• Must be literate and fluent in English.
• Must be 19 years old.

Responsibilities

• Greet clients in a professional and timely manner.
• Book appointments and maintain spa scheduling.
• Assist clients and prepare spa areas and equipment.
• Collect payments for services rendered.
• Upsell products and services to guests.

Skills

Customer service

English fluency

Spa/health club experience

CPR training

Job description

Overview

The Spa Attendant will greet check‑in and escort clients to designated spa areas. The Spa Attendant will assist with the preparation of facilities for spa services. The Spa Attendant will collect payments for services rendered. Answer incoming phone calls, book appointments, and upsell guests on products and/or services. Ensure overall cleanliness of spa and salon.

Responsibilities

• Greet clients in a professional and timely manner
• Book appointments according to availability. Clean general spa areas and refill supplies.
• Assist clients as needed, including but not limited to bringing towels, soaps and filling tubs.
• Collect appropriate payments for services rendered.
• Offer food and beverage menu to clients while waiting for service or utilizing facility.
• Keep management informed of any maintenance needs to the spa salon or equipment. Follow uniform and grooming guidelines.
• Complete established checklists and comply with all policies and procedures.
• Be knowledgeable of services and products offered to better upsell to clientele.
• Assist in other areas of the spa as needed, including reception, spa attendant duties and retail areas.
• Assist in training newly hired team members.
• Other duties as assigned by management.

Qualifications

• Must be 19 years old.
• Must have excellent customer service skills.
• Previous health club or spa experience preferred.
• CPR training preferred.
• Must be able to set up all proper equipment for all menu services.
• Must be literate and fluent in English.
• Must be able to obtain or maintain any necessary certifications and/or licenses as required by local gaming regulations.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity status as a veteran and basis of disability or any other federal, state, or local protected class.

Remote Work

No

Employment Type

Fulltime