Spa Concierge & Guest Experience Specialist

Oglebay-1; Wheeling (WV); On-site; USD 15,000 - 18,000; Part time

Job summary

Oglebay Park in Wheeling, WV is seeking a personable Part-Time Guest Services Associate to provide friendly registration and information to guests and fellow employees, delivering sincere service through confident, graceful interactions.

You will manage spa check-ins, explain amenities, upsell services and retail, restock supplies, maintain cleanliness, and collaborate with housekeeping and maintenance to ensure a smooth, welcoming guest experience across weekends, evenings, and holidays.

Qualifications

• High school diploma or GED required; or 1–3 months related experience.
• Excellent written and verbal communication with guests.
• Ability to upsell services and retail items.

Responsibilities

• Greet guests, check in at front desk, and provide accurate information.
• Maintain spa areas, restock supplies, and support housekeeping as needed.

Skills

Customer service

Registration/check-in

Upselling

Cash handling

Education

High school diploma/GED

Job description

Oglebay Park in Wheeling, WV is seeking a personable Part-Time Guest Services Associate to provide friendly registration and information to guests and fellow employees, delivering sincere service through confident, graceful interactions.

You will manage spa check-ins, explain amenities, upsell services and retail, restock supplies, maintain cleanliness, and collaborate with housekeeping and maintenance to ensure a smooth, welcoming guest experience across weekends, evenings, and holidays.