Spa Concierge & Guest Experience Specialist

Noble-House-Hotels-; San Diego (CA); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Free daily meals

Free parking

On-demand pay

Travel discounts

Career growth at the resort

Hourly rate + commission

Job summary

Spa Receptionist position at Noble House Hotels & Resorts within the Mission Bay Resort. You will be the first point of contact, greeting guests, handling bookings and cancellations, and providing information on treatments and amenities to ensure a memorable spa visit.

The role emphasizes hospitality, attentiveness, and a calm, friendly demeanor in a serene spa setting, with weekend/holiday availability required.

Qualifications

• Experience in a Spa environment preferred.
• Excellent verbal and oral communication skills.
• Maintain a clean, sanitized, organized work area.
• Reception/front desk or customer service experience (spa/hospitality preferred).
• Excellent computer skills.
• Strong organizational skills and attention to detail.
• Comfortable using spa booking software.
• Availability to work weekends, holidays and mornings or evenings according to business needs.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet spa guests and club members; manage bookings and cancellations.
• Explain treatments, offers and amenities.
• Ensure a relaxing and rejuvenating spa experience.

Skills

Spa environment

Verbal communication

Reception/front desk

Customer service

Computer skills

Organization

Spa booking software

Tools

Spa booking software

Job description

Spa Receptionist position at Noble House Hotels & Resorts within the Mission Bay Resort. You will be the first point of contact, greeting guests, handling bookings and cancellations, and providing information on treatments and amenities to ensure a memorable spa visit.

The role emphasizes hospitality, attentiveness, and a calm, friendly demeanor in a serene spa setting, with weekend/holiday availability required.