Area Reservations & Guest Experience Specialist

Local30sandiego; San Diego (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Benefits

401K with Employer Match

Daily lunch

Incentive bonus

Onsite Parking

On-demand Pay

Discounts on hotel stays

Job summary

Noble House Hotels & Resorts is seeking an Area Reservations Sales Specialist to support San Diego Mission Bay Resort, Estancia La Jolla Hotel & Spa, and L’Auberge Del Mar. You will handle inbound calls, identify guest needs, and offer proactive options to secure bookings.

The role emphasizes friendly, professional interactions, strong sales focus, and the ability to work independently in a fast-paced setting, with benefits and incentives included.

Qualifications

• Experience in reservations sales or hospitality preferred.
• Strong customer service and interpersonal skills.
• Ability to multi-task in a fast-paced environment.
• Detail oriented and professional demeanor.

Responsibilities

• Answer in-bound reservations sales calls for three properties.
• Respond to inquiries with proactive options.
• Ensure reservation details are entered into the Property Management System.
• Promote seasonal packages and promotions.
• Prioritize candidates with previous reservations sales experience.

Skills

Sales experience

Customer service

Interpersonal skills

Multi-tasking

Detail oriented

Confidentiality

Tools

Property Management System

Job description

Noble House Hotels & Resorts is seeking an Area Reservations Sales Specialist to support San Diego Mission Bay Resort, Estancia La Jolla Hotel & Spa, and L’Auberge Del Mar. You will handle inbound calls, identify guest needs, and offer proactive options to secure bookings.

The role emphasizes friendly, professional interactions, strong sales focus, and the ability to work independently in a fast-paced setting, with benefits and incentives included.