Spa Concierge & Guest Experience Specialist

Chateau Elan; Braselton, Northern (GA, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Discount hotel stays

Discount spa services

Discount golf

Discount food and beverage

Discount retail

YouDecide program access

Job summary

Chateau Elan Winery and Resort in Braselton, GA welcomes guests with a warm, professional image as a Spa Attendant. You will check guests in, explain services, and help maintain a seamless spa experience. Expect to balance transactions, assist with inquiries, and support the team to ensure satisfaction.

Join a luxury resort offering spa, golf, and dining experiences. You will work indoors in a climate-controlled setting, with a focus on guest care and operational efficiency.

Qualifications

• High school diploma or GED required.
• Excellent communication and customer service skills.
• Ability to multitask and stay organized in a busy spa environment.

Responsibilities

• Greet guests with a friendly, professional image and assist with check-in.
• Provide tours of spa facilities and explain available services.
• Handle payments, balance cash, and post charges to guest accounts.
• Answer phones, respond to guest inquiries, and relay messages as needed.
• Maintain cleanliness and sanitation standards throughout shifts and assist with inventories.

Skills

Communication

Multitasking

Customer service

Stress management

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Chateau Elan Winery and Resort in Braselton, GA welcomes guests with a warm, professional image as a Spa Attendant. You will check guests in, explain services, and help maintain a seamless spa experience. Expect to balance transactions, assist with inquiries, and support the team to ensure satisfaction.

Join a luxury resort offering spa, golf, and dining experiences. You will work indoors in a climate-controlled setting, with a focus on guest care and operational efficiency.