Lux Room Service Server — VIP Guest Experience & Perks

Chateau Elan; Braselton (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) with matching funds

YouDecide discount program

Hotel Room Discounts

Pet insurance

Medical and dental insurance

Vision insurance (EyeMed)

Vacation, sick and holiday programs

Disability insurance

Job summary

Chateau Élan Winery & Resort in Braselton, GA is seeking a Room Service Attendant to join our luxury resort team and help deliver a positive guest experience. You will set up and deliver all food and beverage orders, maintain sanitation, assist with VIP amenities, and support banquet service as needed.

This role offers opportunities to work with a dedicated team in a luxury setting, with tipping eligibility and comprehensive benefits.

Qualifications

• Hotel or hospitality experience preferred.
• Ability to communicate well with guests.
• Effective verbal and written communication skills.
• Ability to grasp, bend, lift and move items up to 100 lbs., with or without accommodations.

Responsibilities

• Set up and deliver all food and beverage orders according to company standards.
• Conduct floor sweeps and retrieve trays to maintain sanitation guidelines.
• Set up and deliver VIP amenities.
• Service hospitality suites in line with event orders and policies.
• Complete shift side work per operating policies.
• Respond to guest needs and issues to ensure quality experience and future sales.
• Report communications to the shift supervisor.
• Perform all cash handling duties per policy.
• Maintain regular attendance and be available to work shifts.
• Perform other job-related duties as assigned.

Skills

Hotel experience

Guest communication

Verbal and written communication

Physical stamina

Job description

Chateau Élan Winery & Resort in Braselton, GA is seeking a Room Service Attendant to join our luxury resort team and help deliver a positive guest experience. You will set up and deliver all food and beverage orders, maintain sanitation, assist with VIP amenities, and support banquet service as needed.

This role offers opportunities to work with a dedicated team in a luxury setting, with tipping eligibility and comprehensive benefits.