Spa Concierge: Guest Experience & Perks (Part-Time)

fourseasons; Westlake Village (CA); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

Hourly rate $22.25

401K

Employee Assistance Program

Wellbeing Investment

Life Insurance

Complimentary room nights

Complimentary meals

On-site parking

Training programs

Tuition reimbursement

Growth opportunities

Job summary

Four Seasons Hotel Westlake Village is seeking a Spa Guest Services Agent to warmly welcome guests and coordinate spa experiences. You will be knowledgeable about treatments, pricing, and scheduling, ensuring a seamless guest journey.

The role requires English proficiency, strong organizational skills, and the ability to type at least 40 wpm. Prior hotel or computer systems knowledge is preferred for efficient guest service and billing processes.

Qualifications

• English language proficiency, both written and spoken.
• Strong organizational skills and ability to prioritize in a busy environment.
• Typing speed of at least 40 words per minute.

Responsibilities

• Welcome guests and assist in creating seamless spa experiences.
• Greet guests on arrival, provide facility tours, and check-in/out and bill for services.
• Inform guests about services, classes, packages, spa therapies and medical treatments.

Skills

English proficiency

Organizational skills

Typing speed 40 wpm

Patience

Guest service experience

Interpersonal communication

Hotel/guest relations

Tools

Hotel software knowledge

Job description

Four Seasons Hotel Westlake Village is seeking a Spa Guest Services Agent to warmly welcome guests and coordinate spa experiences. You will be knowledgeable about treatments, pricing, and scheduling, ensuring a seamless guest journey.

The role requires English proficiency, strong organizational skills, and the ability to type at least 40 wpm. Prior hotel or computer systems knowledge is preferred for efficient guest service and billing processes.