Spa Concierge & Guest Experience Host

MGM Resorts International; United States; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, F&B, retail & more

Free meals in employee dining room

Free parking on and off shift

Health & income protection benefits

Professional development & volunteerop

Job summary

Las Vegas-based MGM Resorts International seeks a Spa Host at Park MGM to welcome guests and craft a relaxing wellness experience. You’ll understand guest needs, own the experience, and help create moments remembered long after the visit.

Starting at $16.00 per hour plus tips, with opportunities to promote spa services, handle bookings, and maintain a tidy spa environment. Previous guest service or spa/salon exposure is preferred; must be 18 or older.

Qualifications

• Guest service experience preferred.
• Spa or salon background is a plus.
• Must be 18 years of age or older.

Responsibilities

• Offer professional, friendly service to exceed guest expectations.
• Follow safety, sanitation, and departmental policies.
• Maintain spa facilities, lockers, and sanitation; assist with sauna, steam, and other amenities.
• Assist guests in booking spa services via spa software and direct them to appointments.
• Promote and upsell spa services, enhancements, upgrades, and retail products.

Skills

Guest service experience

Spa/salon experience

Age 18+

Tools

Spa booking software

Job description

Las Vegas-based MGM Resorts International seeks a Spa Host at Park MGM to welcome guests and craft a relaxing wellness experience. You’ll understand guest needs, own the experience, and help create moments remembered long after the visit.

Starting at $16.00 per hour plus tips, with opportunities to promote spa services, handle bookings, and maintain a tidy spa environment. Previous guest service or spa/salon exposure is preferred; must be 18 or older.