Spa & Salon Supervisor — Wellness & Guest-Experience Leader

MGM Resorts International

Las Vegas (NV)

Hybrid

USD 23,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Wellness incentives

Employee discounts

Free meals

Free parking

Health benefits

Development opportunities

Job summary

MGM Resorts International, at Mandalay Bay & W Las Vegas, seeks a Spa & Salon Supervisor to set the tone for an unforgettable guest experience with a warm welcome and personalized service. You will understand each guest’s needs and craft moments that leave lasting impressions beyond their visit.

The starting rate is $20.00 per hour, with responsibilities including overseeing daily spa/salon operations, resolving guest concerns, and driving service and retail revenue while promoting wellness.

Qualifications

2+ years of guest service or hospitality experience.
Spa & Salon knowledge and passion for wellness.
Has previous leadership experience.

Responsibilities

Oversee spa and/or salon operations ensuring guest and employee satisfaction and provide services, products and experiences of the highest caliber.
Ensure timely resolution of guest concerns, communicate policies to employees, and maintain staffing and supply levels to maximize revenue opportunities.
Promote and sell service treatments, enhancements, upgrades, and retail products.

Skills

Guest service experience

Spa & Salon knowledge

Leadership experience

High School diploma

21 years or older

Education

High School Diploma or GED

Tools

None

Job description

The starting rate is $20.00 per hour, with responsibilities including overseeing daily spa/salon operations, resolving guest concerns, and driving service and retail revenue while promoting wellness.

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