Spa Concierge for Luxury Spa

Woodhouse Spa - Cedar Park; Friendswood (IN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Free spa services

Retail discounts

401(k) matching

Career advancement

Paid vacations

Health plans

Monthly bonuses

SPIFF incentives

Job summary

Woodhouse Spas - Baybrook is hiring full-time and part-time Spa Concierge roles. You will warmly welcome guests, answer phones, confirm appointments, and guide guests through spa services and retail offerings in a fast-paced luxury setting.

Join a team focused on delivering an exceptional guest experience while maintaining organization, professionalism, and a spotless environment. Training and growth opportunities are part of our culture at Woodhouse.

Qualifications

• Must be friendly, welcoming and have a professional demeanor.
• Attend all staff meetings and huddles as scheduled.
• Must be a team player and enthusiastically contribute to guest service.
• Ability to multi-task across frontline duties.
• Reliable transportation is required.

Responsibilities

• Answers phones and greets guests with a smile.
• Confirms daily appointments and schedules using MEEVO software.
• Prepares and finalizes sale tickets and educates guests on spa services and products.
• Manages spa schedule and ensures smooth guest flow and positive experiences.
• Supports the Spa Director and the entire spa team.
• Keeps the workspace tidy and adheres to handbook policies.

Skills

Guest interaction

Team player

Multi-tasking

Reliable transportation

Professional demeanor

Job description

Benefits

• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• 401(k) matching
• Company parties
• Donation matching
• Employee discounts

Seeking full time and part time Spa Hospitality team members for immediate hire!

The Woodhouse Spas - Baybrook has an immediate need for full-time and part-time Spa Concierges.

WE ARE LOOKING FOR POSITIVE, SELF-MOTIVATED INDIVIDUALS.

Requirements

• Must be friendly/welcoming and have a professional demeanor. This position requires constant interaction with guests
• Attend all staff meetings & huddles as required by your schedule
• Must be a team player and enthusiastic contributor to servicing our guests
• Must have the ability to multi-task
• Must have reliable transportation

Responsibilities

• Answers phones
• Welcomes each guest who enters the spa with a smile
• Confirm appointments daily
• Schedule appointments using the MEEVO software
• Prepare and finalize sale tickets
• Educate guests on spa services and retail products
• Orchestrates the spa schedule and ensures proper guest flow
• Rocks sales numbers by providing gift card and retail recommendations
• Ensures a positive, consistent guest experience
• Supports the Spa Director and entire spa team
• Is super organized and has an astute attention for detail, always making sure the place is tidy
• Abide by the handbook policies

Woodhouse Hospitality Perks Include

• Performance/pay review every 6 months!
• Monthly retail bonuses!
• Free spa services and discounts on all retail products!
• Competitive Pay and Incentive programs
• Daily SPIFF opportunities = extra pay incentive
• Paid Vacations for Full Time Employees
• 401K and health plans for Full Time Employees
• Great opportunities for career advancement are currently available!

Compensation: $13.50 - $15.00 per hour

Passion Meets Purpose at Woodhouse

At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.

Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth.

About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

We want to be the best for our guests. That means keeping a superior staff. We hope to bring in your talent, help you grow, and provide a home where you can enjoy what you do for a long time.

• Specific benefits vary by location