Spa Concierge — Elevate Guest Experience

Auburn Marriott Opelika Resort & Spa at Grand National; Alabama; On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

401(k) with Company Match

Exclusive Discounts

Opportunities for Growth

Job summary

Grand Hotel Golf Resort & Spa, Autograph Collection in Point Clear, AL invites a friendly Spa Concierge to be the first contact for guests, ensuring a warm welcome and seamless spa experience.

You will help guests schedule services, provide information about treatments, and handle transactions with accuracy while upholding the Grand Life hospitality. Join a team that values guest satisfaction and professional service.

Responsibilities

• Guest Services & Hospitality: warmly greet each guest upon arrival and provide a welcoming atmosphere.
• Scheduling & Coordination: efficiently schedule appointments and clearly communicate changes to staff.
• Billing & Transactions: explain ticketing and gratuity guidelines and process charges accurately.
• Facility & Organization: maintain an organized workspace and support daily record-keeping.

Job description

Grand Hotel Golf Resort & Spa, Autograph Collection in Point Clear, AL invites a friendly Spa Concierge to be the first contact for guests, ensuring a warm welcome and seamless spa experience.

You will help guests schedule services, provide information about treatments, and handle transactions with accuracy while upholding the Grand Life hospitality. Join a team that values guest satisfaction and professional service.