Future Opening: Spa Concierge

Woodhouse Spa - Cedar Park; Centennial (WY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Paid training program

Generous discounts on services

Job summary

Woodhouse Spa - Cedar Park is seeking passionate Spa Concierges to join our team in Centennial, Wyoming. This role focuses on providing an exceptional guest experience from the moment they enter, serving as a brand ambassador and ensuring a welcoming environment.

The ideal candidate should possess strong customer service skills and attention to detail, contributing to our commitment to excellence. We offer competitive pay, paid training, and a chance to grow within a luxury wellness environment.

Qualifications

• Enthusiastic individuals driven by intention and guided by excellence.
• Ability to provide personal attention and educate guests on services.
• Experience in a customer-facing role is a plus.

Responsibilities

• Provide personal attention from the time guests walk through the door.
• Educate guests on the Woodhouse experience, ensuring a seamless visit.
• Serve as brand ambassador, ensuring a clean and inviting atmosphere.

Skills

Customer service

Attention to detail

Communication

Problem-solving

Job description

Overview

Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spa, voted America’s best day spa in 2012 and 2013 by American Spa Magazine.

We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism; we will train you in “The Woodhouse Way,” providing you with the tools, knowledge, and intention to help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you as you excel and grow in your talents, opportunity will follow you.

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion-filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number? Then you should consider joining the Woodhouse Family today!

Our spa concierge makes the magic happen by providing the ultimate guest experience and invoking guest delight. Happiness follows you wherever you go!

Specific responsibilities for our Spa Concierge include:

• Provides personal attention from the time the guest walks through the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, ensuring the guest enters a clean, safe place with just the right lighting, music and scent to create a memorable experience
• Remembers the small things that make The Woodhouse special—the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as back up for the leadership team when they are busy with larger tasks, ensuring things run smoothly

Perks and Benefits

• Competitive pay and incentive programs
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a new state-of-the-art facility
• Specific benefits vary by location

About Us and Employment Disclaimer

The Woodhouse Day Spa is an Equal Opportunity Employer. At Woodhouse, we provide self-care that lasts. We believe wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guests to feel revived and renewed long after they leave us.

Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.

About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.