Spa Attendant

Hyatt Regency; Rio Rancho (NM); On-site; USD 26,000 - 34,000; Part time

Benefits offered by this job

Medical, dental, and vision coverage

6 free nights per year at Hyatt hotels

401(k) with company match

Free meals during your shift

Growth and development opportunities

Culture that celebrates people and目的

Job summary

Hyatt Regency Tamaya Resort and Spa in New Mexico is seeking a Spa Attendant/Receptionist to support the spa's operational flow and guest-facing front desk, creating a serene and welcoming environment.

You will greet guests, manage check-ins and check-outs, prepare treatment rooms, and assist with scheduling and administrative tasks, all while delivering warm, culturally respectful service in line with Hyatt's Purpose of Care.

Qualifications

• Prior spa, wellness, hospitality, or customer-service experience preferred.
• Detail-oriented with strong organizational habits.
• Strong communication and multitasking skills.
• Comfortable working in guest-facing and back-of-house environments.
• Ability to lift, bend, restock, and maintain cleanliness standards.
• Flexible availability, including weekends and holidays.
• Warm, calm, and guest-focused.
• Team-oriented and proactive.

Responsibilities

• Spa Environment Care — Maintain cleanliness and organization in treatment rooms, relaxation areas, locker rooms, and common space.
• Stocking & Inventory Support — Replenish linens, amenities, beverages, and supplies; assist with product inventory.
• Therapist Assistance — Prepare rooms, support service flow, and respond to operational needs.
• Front Desk Reception — Greet guests, check them in/out, provide spa orientation, and ensure a welcoming arrival experience.
• Appointment Scheduling — Answer calls, manage bookings, modify reservations, and coordinate service timing.
• Clerical & Administrative Tasks — Process payments, handle guest records, manage daily logs, and support spa leadership with basic admin tasks.
• Guest Service Excellence — Provide warm, culturally respectful service reflective of Tamaya’s identity and Hyatt’s Purpose of Care.
• Safety & Sanitation Compliance — Follow all hygiene protocols, procedures, and spa operational standards.

Skills

Spa operations

Front desk

Customer service

Communication

Job description

Organization- Hyatt Regency Tamaya Resort and Spa

Summary

Nestled on the sacred lands of the Santa Ana Pueblo and framed by the breathtaking Sandia Mountains, Tamaya is more than a resort. It’s a place where tradition, hospitality, and heartfelt connection come together to create unforgettable experiences for guests and meaningful careers for our team. Spa Attendants/Receptionist supports both the operational flow of the spa and the guest facing front desk. This position ensures a serene, well‑maintained environment while delivering warm, attentive service aligned with Hyatt’s Purpose of Care.

Key-Responsibilities

• Spa Environment Care — Maintain cleanliness and organization in treatment rooms, relaxation areas, locker rooms, and common space Stocking & Inventory Support — Replenish linens, amenities, beverages, and supplies; assist with product inventory
• Therapist Assistance — Prepare rooms, support service flow, and respond to operational needs
• Front Desk Reception — Greet guests, check them in/out, provide spa orientation, and ensure a welcoming arrival experience
• Appointment Scheduling — Answer calls, manage bookings, modify reservations, and coordinate service timing Clerical & Administrative Tasks — Process payments, handle guest records, manage daily logs, and support spa leadership with basic admin tasks
• Guest Service Excellence — Provide warm, culturally respectful service reflective of Tamaya’s identity and Hyatt’s Purpose of Care Safety & Sanitation Compliance — Follow all hygiene protocols, procedures, and spa operational standards

Benefits That Truly Support You.

• Medical, Dental, and Vision coverage available to colleagues working an average of 24 hours a week after one year
• A variety of mental health resources, because caring for yourself matters
• 6 free nights per year at Hyatt hotels worldwide, opening the door to unforgettable travel
• 401(k) with company match to help you plan for your future
• Free meals during your shift
• Growth and development opportunities across Hyatt’s global portfolio
• A culture that celebrates people, purpose, and making meaningful moments

Qualifications

• Prior spa, wellness, hospitality, or customer‑service experience preferred
• Detail‑oriented with strong organizational habits
• Strong communication and multitasking skills
• Comfortable working in both guest‑facing and back‑of‑house environments
• Ability to lift, bend, restock, and maintain cleanliness standards
• Flexible availability, including weekends and holidays
• Warm, calm, and guest‑focused
• Team‑oriented and proactive