Spa Attendant & Front Desk Concierge

Hyatt Hotels Corporation; Rio Rancho (NM); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Mental health resources

6 free nights per year at Hyatt hotels

401(k) with company match

Growth and development opportunities

Culture of care

Job summary

Hyatt’s Tamaya resort in Santa Ana Pueblo, NM, invites you to join our Spa Attendants/Receptionist team. You will help maintain serene treatment rooms, greet guests, check them in and out, and support service flow with warm, attentive care aligned with Hyatt’s Purpose of Care.

This role offers opportunities to engage in front-desk duties, assist therapists, manage bookings, and ensure a spotless, welcoming environment.

Qualifications

• Prior spa, wellness, hospitality, or customer-service experience preferred.
• Detail-oriented with strong organizational habits.
• Strong communication and multitasking skills.
• Comfortable working in both guest-facing and back-of-house environments.
• Ability to lift, bend, restock, and maintain cleanliness standards.

Responsibilities

• Spa Environment Care — Maintain cleanliness and organization in treatment rooms, relaxation areas, locker rooms, and common space
• Stocking & Inventory Support — Replenish linens, amenities, beverages, and supplies; assist with product inventory
• Therapist Assistance — Prepare rooms, support service flow, and respond to operational needs
• Front Desk Reception — Greet guests, check them in/out, provide spa orientation, and ensure a welcoming arrival experience
• Appointment Scheduling — Answer calls, manage bookings, modify reservations, and coordinate service timing
• Clerical & Administrative Tasks — Process payments, handle guest records, manage daily logs, and support spa leadership with basic admin tasks
• Guest Service Excellence — Provide warm, culturally respectful service reflective of Tamaya’s identity and Hyatt’s Purpose of Care
• Safety & Sanitation Compliance — Follow all hygiene protocols, procedures, and spa operational standards

Skills

Spa experience

Hospitality

Customer service

Communication

Multitasking

Guest-facing

Job description

Hyatt’s Tamaya resort in Santa Ana Pueblo, NM, invites you to join our Spa Attendants/Receptionist team. You will help maintain serene treatment rooms, greet guests, check them in and out, and support service flow with warm, attentive care aligned with Hyatt’s Purpose of Care.

This role offers opportunities to engage in front-desk duties, assist therapists, manage bookings, and ensure a spotless, welcoming environment.