Spa Attendant

FirstService Residential; Florida; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Time off benefits

Paid holidays

401k with company match

Job summary

FirstService Residential in Florida is seeking a Spa Front Desk Associate to deliver exceptional guest service. You will answer phones, greet guests, schedule appointments, and maintain the spa area while working a flexible schedule, including weekends.

As a full-time on-site role, you will handle cash, operate the computer system, and support a team. The position emphasizes strong communication, customer service, and knowledge of spa treatments.

Qualifications

• High school diploma or GED preferred.
• Strong customer service, communication and interpersonal skills.
• Experience at reception desk and/or spa/salon is preferred.

Responsibilities

• Handle phones and greet guests in a courteous, friendly manner.
• Schedule appointments accurately and manage calendar.
• Maintain spa area and stock brochures/retail items.
• Process transactions and handle cash using the computer system.
• Collaborate with team and participate in training sessions.
• Follow safety procedures and report maintenance issues.
• Work flexible hours including weekends as required.

Skills

Customer service

Communication

Teamwork

Cash handling

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

This position is responsible for providing exceptional guest service by courteously answering phones, greeting guests, making appointments, and maintaining Spa area. Ability to work a flexible schedule, including weekends is required.

Job Overview:

This position is responsible for providing exceptional guest service by courteously answering phones, greeting guests, making appointments, and maintaining Spa area. Ability to work a flexible schedule, including weekends is required.

Your Responsibilities:

• Must be able to work in a fast-paced environment.
• Must be multitask oriented.
• Must be able to work well with others and as a team.
• Schedules appointments accurately.
• Must be able to handle the computer system and all cash handling procedures.
• Answer phones promptly and in a friendly way.
• Must be able to work well under pressure.
• Knowledge of spa treatments.
• Stock brochures at the front desk.
• Restock retail items.
• Perform other tasks as assigned by Manager or Assistant Manager.
• Participate and attend all training classes and staff meetings. Checks lights and equipment to ensure all are working, reports problems with maintenance.
• Follows safety procedures and maintains a safe work environment.

Skills & Qualifications:

• High school diploma or equivalency preferred.
• Reception desk and/or salon/spa experience preferred.
• Effective written and verbal communication skills.
• Strong customer service, communication and interpersonal skills required.
• W Working knowledge ofMicrosoft Office Applications.

Physical Requirements:

• Ability to lift 20 – 35 lbs.
• Work in an upright standing position for long periods of time.
• Walk and climb stairs; Handle, finger, grasp and feel objects and equipment.
• Ability to detect auditory and/or visual emergency alarms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to navigate the property/building quickly and easily as required to meet the job functions.
• Complete all required forms. Ability to work extended hours and weekends.

Supervisory Responsibilities

• None

Additional Information

• Schedule: TBD

What We Offer:

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $18 / Hourly