Spa Attendant

Northern Quest; Airway Heights (WA); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hospitality and entertainment company seeks a dedicated guest service specialist for its spa, responsible for ensuring a welcoming environment and adherence to health regulations. Ideal candidates will have a high school diploma, excellent customer service skills, and previous experience in guest services.

Qualifications

• Previous guest service experience required.
• Job offer contingent upon successful completion of background check and pre-employment screening.

Responsibilities

• Ensure compliance with gaming regulations and internal policies.
• Oversee guests' treatment schedule and communicate spa offerings.
• Maintain cleanliness and service standards in the spa facility.

Skills

Problem solving

Organizational Skills

Equipment Operation

Customer Service

Education

High school diploma or general education degree (GED)

Mandatory Alcohol Server Training (MAST) certification

Washington State Food Worker Card

Job description

Airway Heights
100 North Hayford Rd.
Airway Heights, WA 99001, USA

Airway Heights
100 North Hayford Rd.
Airway Heights, WA 99001, USA

• Ensures compliance with the Kalispel Tribe of Indians- State of Washington Gaming Compact, Internal Controls, NIGC Regulations and Northern Quest Policies and Procedures.
• Communicate and describe the spa offerings and their benefits.
• Maintain an understanding and knowledge of the spa industry.
• Communicate all Spa protocols and procedures to guests.
• Tour all guests through the Spa facility
• Service beverages and miscellaneous items to guests.
• Oversee guests treatment schedule, ensuring services are started on time.
• Uphold all protocols for set-up and cleanliness of restrooms and relaxation lounge.
• Maintain cleanliness and tidiness of spa facility by performing necessary housekeeping duties.
• Maintain a friendly, caring and helpful attitude with guests and other staff members.
• Ability to handle multiple tasks simultaneously.
• Ability to focus attention on details
• Assist treatment providers prepare treatment room products and supplies as directed by protocols.
• Requisition supplies and spa collateral.
• Wine dispensing and serving.
• Participate in scheduled meetings and trainings as requested.
• Conduct inventory of products and supplies.
• Responsible for maintaining a consistent, regular good attendance record.
• May be required to be a panelist for the Internal Review Hearings.
• This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.

Education. Experience & Other Requirements

• High school diploma or general education degree (GED)
• Previous guest service experience required
• Mandatory Alcohol Server Training (MAST) certification.
• Obtain Washington State Food Worker Card.
• Job offer contingent upon successful completion of background check and pre-employment screening.

Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.

Kalispel Hospitality:Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Qualifications

Skills

Required

Problem solving

Intermediate

Organizational Skills

Intermediate

Equipment Operation

Intermediate

Customer Service

Intermediate

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.