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A leading gaming facility is seeking a part-time Sports Grill Counter Attendant. This role is responsible for delivering exceptional food and beverage service to guests while maintaining operational standards. Candidates should have a high school diploma, strong customer service skills, and basic culinary experience. If you're looking for an engaging role in a fast-paced environment, apply now!
Join to apply for the Sports Grill Counter Attendant Part Time role at Spokane Tribe Resort & Casino
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Join to apply for the Sports Grill Counter Attendant Part Time role at Spokane Tribe Resort & Casino
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POSITION SUMMARY The individual in this position is responsible for providing food and beverage to guests in a quick, efficient, and courteous manner as well as have some basic culinary skills. Performs responsibilities in accordance with all Company standards, policies, and procedures. GENERAL ACCOUNTABILITIES Welcome and connect with every customer. Discovers customers needs and appropriately suggests product to enhance service and meet sales goals. Be familiar with the menu and the preparation of menu items. Take guests orders and accurately input them into the computer/register. Complete assigned side work and any additional tasks. Ability to properly balance cash drawer. Must be able to handle all cash transactions including credit cards, comps, promotions, coupons, discounts, and player points. Prepare beverage and food of the highest quality by following standards of service for the Grab and Go. Operate cash register and handles money. Clean and maintain the appearance of all merchandise and customer areas. Respond to customer inquiries and their requests. Learn and demonstrate creating the Spokane Tribe Casino experience. Must be able to multitask and assist customers swiftly and efficiently. Must be able to effectively communicate and problem solve. Report to supervisor or manager any customer complaints or issues. Monitor stock and communicate with supervisor. Secures the outlet for Opening and Closing. Communicates guest opportunities and situations to management or relief personnel. JOB QUALIFICATIONS Basic math skills. Verbal communication and customer service skills required. Prior money handling skills, computer skills, required. Must be knowledgeable in areas regarding operation of Commercial Espresso machines, cooking equipment and have a basic working knowledge of beverages. These skills and abilities are typically acquired through completion of a high school degree or equivalent, as well as through two months of on-the-job training or equivalent experience. Must be able to obtain required food handlers' certifications.
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