Spa Associate

Hand & Stone - 3501 Long Prairie Rd - Flower Mound, TX; Flower Mound (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Job summary

Handandstonemckinney Frisco is seeking a Spa Associate to enhance customer experiences in their spa. The role requires excellent customer service, sales capabilities, and the ability to handle a busy environment. Responsibilities include greeting guests, answering phones, booking appointments, and promoting membership benefits. Candidates should have a positive attitude and strong communication skills. The position offers an hourly wage between $12 and $15, flexible schedules, and additional employee benefits such as discounts and bonuses.

Qualifications

• Outstanding personality and ability to perform excellent customer service and sales.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease.

Responsibilities

• Meeting Membership Sales Goals with minimum requirements.
• Provide excellent customer service to members and guests.
• Welcome and greet members/guests upon arrival.

Skills

Customer service

Sales

Communication skills

Time management

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms

Job Requirements

• Outstanding personality and ability to perform excellent customer service and sales.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Meeting Membership Sales Goals (there is a minimum requirement to sustain employment)
• Provide excellent customer service to members/guests
• Detailed knowledge of the menu of services
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• High attention to detail
• Critical thinking skills
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned
• Capable of working evenings, and weekends

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee employee referral bonus
• Contests
• Salary $12-$15 an hour based on Sales Experience