Spa Sales Associate

Hand & Stone Franchise Corp; California; On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Employee discounts

Vacation and Holiday pay

Competitive compensation

Job summary

Hand & Stone Franchise Corp is seeking a Spa Associate to deliver outstanding guest experiences in a dynamic spa setting. You will welcome guests, handle check-ins, book appointments, and promote massage therapy benefits while maintaining a clean, professional environment.

The role offers training, performance bonuses, and employee discounts with competitive compensation and growth opportunities. Flexible schedules and a stable team make Hand and Stone a leading spa brand.

Qualifications

• Excellent customer service skills and work ethic.
• Knowledge of Microsoft Office applications (will train on Zenoti) and basic accounting principles.
• Able to work flexible days and hours.
• Ability to handle stressful situations professionally and multitask with ease while focusing on the guest.

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Skills

Customer service

Microsoft Office

Zenoti

Accounting principles

Multitasking

Flexible hours

Tools

Zenoti

Job description

Benefits:

• Training & development
• Bonus based on performance
• Employee discounts

$14 per hour plus bonuses

Are you looking for a dynamic working environment with lots of perks? Then look no further because Hand and Stone wants to talk to you!!

We are in search of Spa Associates looking for a long-term role in a stable and positive environment. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! Experience for yourself what makes Hand and Stone like no other spa in the world!

Position Responsibilities:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What we Offer:

• Competitive compensation and generous bonuses
• Flexible schedules
• Growth opportunities
• Convenient location
• Steady clientele
• Vacation and Holiday pay
• Professional and safe work environment

Job Requirements:

• Excellent customer service skills and work ethic
• Knowledge of Microsoft Office application, Zenoti (will train) and basic accounting principles.
• Able to work flexible days and hours
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest