Sous Chef - Lead High-Volume Dining & Guest Experiences

Global Ambassador Hotel; Phoenix, Northern (AZ, KY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement match

Paid leave

Career growth

Michelin recognition

Job summary

The Global Ambassador, a luxury hotel located in Phoenix, is seeking an experienced restaurant manager to lead high-volume dining operations. This role requires coordinating shifts, ensuring guest satisfaction, and upholding health and safety standards while delivering exceptional service for guests at every dining moment.

Join a property recognized by Michelin and Esquire, with a dedicated team and career growth opportunities within a forward-thinking hospitality brand.

Qualifications

• Must have 3+ years high-volume restaurant management experience.
• Knowledge of F&B preparation techniques and health department rules.
• An open, curious mind with a desire to deliver a tailored guest experience with a hospitality every time mindset.
• Regularly communicates and collaborates with Culinary Partners and consultants for operational and menu changes.
• Highly organized multitasker who thrives in a fast-paced environment.
• Willingness to learn and accommodate changes in the industry.
• Professional, yet comfortable with candid feedback with guest and employee experience top of mind.
• Highly responsive and collaborative, a team player who approaches work without ego.
• Coach, lead and develop restaurant team.

Responsibilities

• Create memorable dining experiences by exceeding guest expectations.
• Manage shifts including daily decision making, scheduling, and planning.
• Coach, lead and develop restaurant team and ensure quality control.
• Ensure product quality and restaurant cleanliness in a high-volume setting.

Skills

Restaurant management

Team leadership

Guest experience

Scheduling

Food & safety knowledge

Job description

The Global Ambassador, a luxury hotel located in Phoenix, is seeking an experienced restaurant manager to lead high-volume dining operations. This role requires coordinating shifts, ensuring guest satisfaction, and upholding health and safety standards while delivering exceptional service for guests at every dining moment.

Join a property recognized by Michelin and Esquire, with a dedicated team and career growth opportunities within a forward-thinking hospitality brand.