Sourcing Operations Coordinator

QVC; West Chester (Chester County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health benefits from day 1

401(k) with company match

Tuition reimbursement

Job summary

QVC Group in West Chester, PA is seeking a Sourcing Operations Coordinator to support QVC and HSN from our onsite office. You will manage samples, mail logistics, and vendor communications while collaborating with Design and Sourcing teams.

The role uses FlexPLM, MicroStrategy and Tableau to support data collection and reporting for key business needs. Strong organization, communication, and independence are essential in this fast-paced environment.

Qualifications

• Ability to lift heavy items during mail/package handling.
• Experience supporting data collection and reporting for business needs.

Responsibilities

• Support cross-functional teams in a high reach, high impact environment.
• Process incoming mail and samples for DDGS Design, Tech Design and Sourcing teams.
• Prepare outgoing mail and create required documentation, including customs forms.
• Liaise with the QVC mailroom for inbound/outbound packages tracking.
• Manage sample storage, retrieval and returns.
• Coordinate sample matrix for digital content, Fashion 360, and vendor samples.
• Troubleshoot duties and tariffs with vendors/freight companies.
• Assist data collection/validation for key business reporting using BI tools.

Skills

Communication

Self-starter

Time management

Organization

Independence

Under pressure

Tools

FlexPLM

MicroStrategy

Tableau

Job description

Job Description Summary

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Job Description

Your Opportunity, Your Team

• The Sourcing Operations Coordinator supports QVC and HSN, by working cross-functionally in a high reach and high impact team.

Where You’ll Work

• This role is onsite and will require you to work from our West Chester, PA office daily. Relocation assistance is not available for this role.

What You’ll Do

• Development Sample ManagementProcess incoming mail and samples for the DDGS Design, Tech Design and Sourcing teams, and distribute it to the proper recipients.
• Prepare outgoing mail for shipment daily for domestic packages and twice weekly for international packages. Team member is responsible for creating all required documentation including customs clearance forms. This sometimes includes the ability to lift heavy items.
• Act as a liaison with the QVC mailroom room when tracking inbound and outbound packages.
• Sample Retrieval & Returns from Sample Storage
• Content Production Sample Management
• Manage sample matrix to support the business with digital content, Fashion 360, brand personality samples and buyer reference samples, owning communication internally and externally to our vendor partners.
• Troubleshoot duty and tariff related charges with the vendors and freight companies. (FedEx, UPS, DHL)
• Data Optimization
• Using FlexPLM, MicroStrategy and Tableau, support Senior Manager with raw data collection and validation for key business reporting needs and adhoc special projects

What You’ll Bring

• Working well in high-pressured environments
• Written, verbal and interpersonal communication.
• Ability to work independently with a self-starter attitude
• Ability to manage time effectively, meeting all deadlines with awareness of time sensitive materials
• Strong Organization

#LI-KB1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, experience, and geographic location as well as business and market conditions.