Sourcing Operations Coordinator

QVC, Inc.; United States; On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health benefits from day 1

401(k)

Tuition reimbursement

Job summary

QVC Group, Inc. is seeking a Sourcing Operations Coordinator to support QVC and HSN across sampling and logistics. This onsite role at our West Chester, PA office requires daily in-person presence, Monday–Friday, 9am–5pm, with relocation not offered.

You will manage development samples, coordinate mail and customs paperwork, and use FlexPLM, MicroStrategy and Tableau to assist data reporting for key business needs.

Qualifications

• Ability to work under pressure in fast-paced environments.
• Excellent written and verbal communication abilities.
• Self-starter with strong organizational skills and time management.

Responsibilities

• Process incoming mail and samples for the DDGS Design, Tech Design and Sourcing teams and distribute to recipients.
• Prepare outgoing mail for shipment daily for domestic packages and twice weekly for international packages.
• Create all required documentation including customs clearance forms.
• Lift heavy items when required.
• Act as liaison with the QVC mailroom for inbound/outbound package tracking.
• Manage sample matrix to support digital content, Fashion 360, brand personality samples and buyer reference samples.
• Troubleshoot duty and tariff related charges with vendors and freight companies.
• Using FlexPLM, MicroStrategy and Tableau, support data collection and validation for reporting needs.
• Collaborate with Senior Manager on ad-hoc projects.

Skills

Communication skills

Independent / self-starter

Time management

Organizational skills

Tools

FlexPLM

MicroStrategy

Tableau

Job description

Job Description Summary

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Sourcing Operations Coordinator supports QVC and HSN, by working cross‑functionally in a high reach and high impact team.

Where You'll Work

This role is onsite and will require you to work from our West Chester, PA office daily. Relocation assistance is not available for this role. This position is required to be in‑person 5 days a week (Monday - Friday 9 AM - 5 PM)

What You'll Do

Development Sample Management

• Process incoming mail and samples for the DDGS Design, Tech Design and Sourcing teams, and distribute it to the proper recipients.
• Prepare outgoing mail for shipment daily for domestic packages and twice weekly for international packages.
• Team member is responsible for creating all required documentation including customs clearance forms.
• This sometimes includes the ability to lift heavy items.

Sample Retrieval & Returns from Sample Storage

Act as a liaison with the QVC mailroom room when tracking inbound and outbound packages.

Content Production Sample Management

Manage sample matrix to support the business with digital content, Fashion 360, brand personality samples and buyer reference samples, owning communication internally and externally to our vendor partners.

Troubleshoot duty and tariff related charges with the vendors and freight companies. (FedEx, UPS, DHL)

Data Optimization

Using FlexPLM, MicroStrategy and Tableau, support Senior Manager with raw data collection and validation for key business reporting needs and adhoc special projects.

What You'll Bring

• Working well in high-pressured environments
• Written, verbal and interpersonal communication.
• Ability to work independently with a self-starter attitude
• Ability to manage time effectively, meeting all deadlines with awareness of time sensitive materials
• Strong Organization

• Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
• In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®.

We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers.

Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.