Clerk Imaging Services

McLaren Health Care; Lapeer (MI); On-site; USD 38,000 - 46,000; Full time

Job summary

McLaren Health Care is seeking a friendly, detail-oriented Clerical Assistant for the Imaging Services scheduling team. You will greet patients, coordinate appointments, and support technologists while maintaining accurate records.

This full-time role requires at least a high school diploma and some clerical or customer service experience; data entry skills are a plus and on-site work is expected in Michigan.

Qualifications

• Minimum 6 months of clerical or customer service experience.
• Experience with basic data entry is a plus.
• Strong attention to detail and organizational skills.

Responsibilities

• Coordinate patient appointments with Central Scheduling and convey schedules to staff.
• Greet patients and direct them to the appropriate departments.
• Assist with administration of contrast and verify orders.
• Answer phones, take messages, and relay to the correct personnel.
• Prepare CDs and upload them within imaging departments.
• Assist with billing issues and case investigations.
• Perform pre-procedure interviews and coordinate exam times with departments.

Skills

Data entry

Customer service

Clerical tasks

Education

High school diploma or equivalent

Job description

Position Summary

Shift: 10:30am-7pm

Position Summary: Maintains continuity of patient flow within the Imaging Services departments. Greets and communicates with patients, visitors and hospital personnel by telephone, intercom or in person, in a polite and professional manner. Performs other clerical duties as required. Assists technologists as needed.

Essential Functions and Responsibilities

• Works with Central Scheduling to provide appropriate coordination for patient appointments
• Conveys department schedules to the appropriate personnel
• Receives patients/visitors and notifies the appropriate departments
• Assists departments with administration of contrast
• Answers any patient questions and provides directions when needed
• Ensures that the correct physician and patient orders are received, placed on the ordering system, scanned into medical records, and given to the appropriate personnel
• Answers the telephone, takes messages, and convey messages to appropriate persons/departments
• Assists with monitoring department patients as needed
• Performs any pre-procedure interviews, verifying exam time with the patient in coordination with departments.
• Prepares CD creation or upload of CD within the imaging departments.
• Assists in the investigation and resolution of billing issues
• Performs other department related duties as assigned

Qualifications

Required:

• High school diploma or equivalent
• Minimum 6 months previous clerical or customer service experience

Preferred:

• 6 months to 1 year of data entry and medical clerical experience

Additional Information

• Schedule: Full-time
• Requisition ID: 26003985
• Daily Work Times: 10:30am-7pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No