SOP Technical Writer for Payments & Cash Management

US Tech Solutions; Buffalo (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A staffing firm is seeking a Technical Writer in Buffalo, NY to develop operational procedures in the Payments & Cash Management environment. Candidates should have excellent communication skills and experience using tools like Adobe FrameMaker and Microsoft Word. The role involves reviewing over 3000 procedures to ensure they are user-friendly and standardized. This position requires a bachelor's degree in a relevant field along with several years of technical experience.

Qualifications

• Several years of experience in a technical setting required.
• Proven ability to develop procedural documentation.
• Experience with change control governance.

Responsibilities

• Build a standard operating model for operational procedures in Payments & Cash Management.
• Review and rationalize over 3000 procedures for coherence.
• Standardize procedures with a user-friendly approach.

Skills

Excellent interpersonal skills

Advanced writing and editing skills

Ability to communicate complex information

Document-creation applications proficiency

Education

Bachelor’s degree in English, journalism, or information sciences

Tools

Adobe FrameMaker

RoboHelp

Microsoft Word

Visio

Adobe Acrobat (.pdf)

Sharepoint

Lotus Notes

Job description

A staffing firm is seeking a Technical Writer in Buffalo, NY to develop operational procedures in the Payments & Cash Management environment. Candidates should have excellent communication skills and experience using tools like Adobe FrameMaker and Microsoft Word. The role involves reviewing over 3000 procedures to ensure they are user-friendly and standardized. This position requires a bachelor's degree in a relevant field along with several years of technical experience.