Temp Technical Procedure Writer

Metropolitan Commercial Bank; United States; On-site; USD 66,124 - 73,012; Full time

Job summary

A leading financial institution in the United States is seeking a Temporary Technical Procedure Writer to create and maintain clear and accurate procedural documentation for retail branch operations. The ideal candidate should have a Bachelor's degree and 3-5 years of technical writing experience, preferably in banking. This mid-senior level role offers a pay range of $48-$53 per hour and the possibility of conversion to a permanent position after six months.

Qualifications

• 3–5 years of technical writing or documentation experience, preferably in retail banking or financial services.
• Familiarity with industry-specific regulations and standards.
• Ability to manage multiple projects simultaneously and meet deadlines while maintaining high quality.

Responsibilities

• Develop and write detailed technical documents, including process instructions and safety protocols.
• Contribute to redesigning business processes by identifying opportunities to streamline or automate tasks.
• Collaborate with project teams and regulatory bodies to gather information.

Skills

Strong writing and editing abilities

Attention to detail

Ability to convey complex information clearly

Proficiency in documentation tools and software

Education

Bachelor’s degree in Technical Writing, English, Communications, or a related field

Tools

MS Office

Adobe Acrobat

Job description

Temp Technical Procedure Writer – Metropolitan Commercial Bank

Position Summary

A Technical Procedure Writer is responsible for creating and maintaining clear, concise, and accurate procedural documentation that guides employees and ensures compliance with industry standards. This role focuses primarily on our retail branch operations. The position is a 6‑month temporary role with the potential for a permanent extension after six months.

Responsibilities

• Develop and write detailed technical documents, including process instructions, safety protocols, and compliance guidelines that are easy to understand for all employees.
• Contribute to redesigning business processes by identifying opportunities to streamline or automate tasks.
• Collaborate with project teams, subject matter experts, and regulatory bodies to gather information and ensure procedures meet all necessary requirements.
• Regularly update and maintain existing procedures to reflect changes in regulations, technology, or organizational processes.
• Verify that all documentation adheres to relevant laws, regulations, and industry standards, including safety and quality requirements.
• Provide training and support to staff on new procedures and ensure compliance.

Qualifications

• Education: Bachelor’s degree in Technical Writing, English, Communications, or a related field.
• Experience: 3–5 years of technical writing or documentation experience, preferably in retail banking or financial services.
• Skills: Strong writing and editing abilities, attention to detail, and the ability to convey complex information clearly. Proficiency in documentation tools and software (e.g., MS Office, Adobe Acrobat) is essential.
• Knowledge: Familiarity with industry-specific regulations and standards, and the ability to grasp complex technical concepts.
• Project Management: Ability to manage multiple projects simultaneously and meet deadlines while maintaining high quality.

Potential Salary

$48.00 per hour – $53.00 per hour

Seniority Level

Mid‑Senior Level

Employment Type

Temporary

Job Function

Marketing, Public Relations, and Writing/Editing

Industries

Financial Services and Banking

Equal Employment Opportunity

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.