Contract w2 only :: Technical Writer (Banking, Payment and Credit Card domain experience)

Ampstek; Berkeley Heights (NJ); On-site; USD 68,880 - 103,320; Part time

Job summary

A leading IT consulting firm is seeking a Technical Writer with experience in the banking, payment, and credit card domains. The role involves creating clear documentation tailored to the needs of technical audiences and collaborating with diverse teams. Ideal candidates should have 10-12 years of experience, exceptional writing skills, and be familiar with documentation tools. This is a contract position located in Berkeley Heights, NJ.

Qualifications

• 10 to 12 years of industry experience in technical writing.
• Meticulous proofreading and editing skills to ensure accuracy.
• Ability to quickly grasp technical concepts and tools.

Responsibilities

• Research product features and functionality through interviews.
• Write, edit, and proofread documentation for clarity.
• Assess audience needs to adjust documentation tone and level.
• Organize documentation and create visual aids as needed.
• Collaborate with cross-functional teams to align documentation.
• Incorporate user feedback and test documentation for usability.

Skills

Excellent Writing Skills

Technical Aptitude

Attention to Detail

Research and Analytical Skills

Collaboration and Communication

Software Proficiency

Education

Background or degree in a relevant technical field (e.g., computer science, engineering)

Tools

MadCap Flare

Oxygen XML Author

Microsoft Office Suite

Job description

Contract w2 only :: Technical Writer (Banking, Payment and Credit Card domain experience)

Location: Berkeley Heights, NJ; Princeton, NJ.

Duration: Contract (Only W2 Contract).

Experience: 10 to 12 Years of industry experience.

Responsibilities:

• Research and Information Gathering: Interview product managers, study product samples, and gather data to understand the product's features and functionality.
• Content Creation: Write, edit, and proofread content for accuracy, clarity, and consistency.
• Audience Analysis: Assess the needs and technical knowledge of the intended audience to adjust the tone and technical level of the documentation.
• Documentation Management: Organize information, create diagrams, charts, or other visual aids, and manage documentation systems (such as content management systems or wikis).
• Collaboration: Work with cross‑functional teams, including engineering, QA, and customer support, to ensure documentation aligns with product development and user needs.
• Review and Testing: Incorporate user feedback to update and improve content, and test documentation for usability and accuracy.

Key Skills and Qualifications:

• Excellent Writing Skills: Present complex information clearly and succinctly, with a strong grasp of grammar, style, and syntax.
• Technical Aptitude: Quickly grasp technical concepts and new tools; a background or degree in a relevant technical field (e.g., computer science, engineering) can be beneficial.
• Attention to Detail: Meticulous proofreading and editing skills to ensure accuracy and functionality.
• Research and Analytical Skills: Break down complex data, analyze information, and organize it logically for the reader.
• Collaboration and Communication: Strong interpersonal skills for effectively communicating with diverse teams and stakeholders.
• Software Proficiency: Familiarity with documentation tools (e.g., MadCap Flare, Oxygen XML Author), content management systems (CMS), and common office software (e.g., Microsoft Office Suite).

Typical Documentation Types:

• User manuals and guides
• Installation and configuration instructions
• Online help sections and FAQs
• API developer guides

Seniority Level: Mid‑Senior level

Employment Type: Contract

Job Function: IT Services and IT Consulting