Technical Writer & Training Specialist

ATR International; City of Binghamton (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading service provider in the United States is seeking a Trainer/Technical Writer for their Receivables Operations division. The role involves collaborating with operations managers and business analysts to create effective, engaging training implementations and documentation. The ideal candidate will have proven experience in technical writing and training facilitation, along with strong communication skills. This position requires flexibility to support multiple shifts and focus on delivering high-quality, easy-to-understand documentation.

Qualifications

• Proven experience in technical writing and training.
• Ability to create engaging and concise documentation.
• Strong communication skills for both technical and non-technical audiences.

Responsibilities

• Collaborate with business analysts and operations staff to understand processes.
• Write and maintain high-quality technical documentation.
• Schedule and facilitate training sessions.
• Monitor and evaluate training effectiveness.

Skills

Technical writing

Training facilitation

Communication

Interpersonal skills

Attention to detail

Job description

A leading service provider in the United States is seeking a Trainer/Technical Writer for their Receivables Operations division. The role involves collaborating with operations managers and business analysts to create effective, engaging training implementations and documentation. The ideal candidate will have proven experience in technical writing and training facilitation, along with strong communication skills. This position requires flexibility to support multiple shifts and focus on delivering high-quality, easy-to-understand documentation.