SoMI - Business Process Reengineering - 157241

Goodfit; Lansing (MI); On-site; USD 95,000 - 125,000; Full time

Job summary

Michigan Department of Education seeks a Senior Business Process Reengineer to support the Office of Educational Supports in enhancing and maintaining the Consolidated Application on NexSys. The role focuses on process improvement, stakeholder engagement, and translating business needs into technical requirements.

This leadership position requires coordinating with multiple teams, mentoring analysts, and ensuring documentation is up to date on SharePoint.

Qualifications

• 2+ years of proven experience as a business process reengineer.
• 2+ years of experience with grant management systems or government-funded programs.
• Strong understanding of the SDLC.
• Excellent communication, facilitation, and interpersonal skills.
• Leadership capabilities in cross-functional team environments.
• Proficiency with SharePoint, Azure DevOps, and Microsoft Office.

Responsibilities

• Review and document current grant-related business processes and workflows.
• Identify opportunities for process optimization and recommend improvements.
• Analyze federal policy changes and advise OES on necessary application updates.
• Facilitate meetings with business stakeholders, technical teams, and external consultants.
• Act as the primary point of contact for field consultants regarding application issues.
• Communicate issue status, resolutions, and updates to relevant stakeholders.
• Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
• Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
• Translate business needs into clear, actionable technical requirements.
• Lead and mentor a team of business analysts.
• Delegate tasks effectively and ensure alignment with project goals.
• Facilitate and lead requirement-gathering sessions with both business and technical teams.
• Maintain comprehensive documentation on the project SharePoint site.
• Ensure all process changes and decisions are well-documented and accessible.

Skills

Process reengineering

SDLC

Communication

Leadership

SharePoint

Azure DevOps

Microsoft Office

Tools

Azure DevOps

SharePoint

Microsoft Office

Job description

Business Process Reengineering Position Description

Position Overview:

The Michigan Department of Education (MDE) is seeking aSenior Business Process Reengineerto support the Office of Educational Supports (OES) in enhancing and maintaining theConsolidated Applicationwithin the NexSys platform. This application is critical for distributing federal formula grants to Michigan Local Education Agencies.

Key Responsibilities:

• Process Analysis & Improvement
  • Review and document current grant-related business processes and workflows.
  • Identify opportunities for process optimization and recommend improvements.
  • Analyze federal policy changes and advise OES on necessary application updates.
• Stakeholder Engagement & Communication
  • Facilitate meetings with business stakeholders, technical teams, and external consultants.
  • Act as the primary point of contact for field consultants regarding application issues.
  • Communicate issue status, resolutions, and updates to relevant stakeholders.
• Operational & Technical Liaison
  • Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
  • Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
  • Translate business needs into clear, actionable technical requirements.
• Leadership & Team Coordination
  • Lead and mentor a team of business analysts.
  • Delegate tasks effectively and ensure alignment with project goals.
  • Facilitate and lead requirement-gathering sessions with both business and technical teams.
• Documentation & Knowledge Management
  • Maintain comprehensive documentation on the project SharePoint site.
  • Ensure all process changes and decisions are well-documented and accessible.

Required Skills & Qualifications:

• 2 + years of proven experience as a business process reengineer.
• 2 + years of experience working with grant management systems or government-funded programs.
• Strong understanding of the software development lifecycle (SDLC).
• Excellent communication, facilitation, and interpersonal skills.
• Leadership capabilities in cross-functional team environments.
• Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.

Skill

Required / Desired

Required Years of experience

• Exposure to Complex IT web Applications, within the past 5 years
• Required
• 5 Years
• Experience in gathering and documenting business feedback and incorporating changes into current processes
• Required
• 5 Years
• Experience working with multiple teams, internal and external, to support a project, its business processes and training needs.
• Required
• 5 Years
• Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations
• Required
• 5 Years
• Experience working as a liaison between the development team and project manager or business client in a software development project
• Required
• 3 Years
• Experience as a business process reengineer
• Required
• 2 Years
• Experience with Federal, State or local grant management systems
• Required
• 2 Years
• Experience with Azure DevOps; including creating User Stories and queries
• Required
• 1 Year
• Experience with Microsoft SharePoint
• Required
• 1 Year
• Experience developing wireframes, mockups, & prototypes in Figma or comparable design software
• Highly Desired
• 1 Year